Skip to main content
Jaime.Deezer
Community Manager
Jaime.Deezer
Community Manager
July 11, 2020
Guide

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

  • July 11, 2020
  • 594 replies
  • 19516 views
Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

    594 replies

    Show previous replies
    Roadie
    schaffer
    Roadie
    August 28, 2021

    Hey,

     

    Looking for “The Good Fight - Main Theme” - by Geek Music.

    You have other music by Geek Music but not this one.

    Also it’s on Apple, Spotify, Napster and even Qobuz…..

    Can you please get this added?

    Thanks

      Ultimate Superstar
      hpguru
      Ultimate Superstar
      August 30, 2021

      Good day.

      This is an awesome track, but it’s mixed…

      Any way to download to Deezer As Well unmixed version of

      Beautiful World (D-Block & S-te-Fan Remix) by Blasterjaxx & DBSTF

      In mixed version annoying Welcome to the soundtrack of a nightlife, Hardwell on air speaks.

      The women says it in the middle of the finest part of a song.

      Rising Star
      golexa
      Rising Star
      September 5, 2021

      https://www.deezer.com/us/artist/15083585?autoplay=true thats just an empty profile

        Ultimate Superstar
        hpguru
        Ultimate Superstar
        September 5, 2021

        Many like that on Deezer.

        I reported almost daily these to Deezer for a fix. Or albums missing.

        Everywhere else it’s all sorted… on concurrent services. I am so fed up with always writing about empty pages on Deezer, I changed the provider and bugs fixed also slowly. Now with energy :)

        Also having Legends program on me did too much for me.

        Feels like a work, can not handle it. Too much of a volunteer work for just few perks it has .

          One Hit Wonder
          rubiyanti
          One Hit Wonder
          September 5, 2021

          I really want to know.. why Redd Carter "Thus side of heaven" the ost from Gabriel's Inferno unavailable in this platfrom T_T it's sad because that's the main song.. but you have other songs which also soundtrack in that movie..

          It's strange.. could you please ask or make a deal with Redd Carter, because only Spotify has the song…

          Thanks!

            Rudi
            Ultimate Superstar
            Rudi
            Ultimate Superstar
            September 6, 2021

            Thank you for the requests @rubiyanti @golexa @schaffer 

            I've passed them on, hopefully we can add them soon!

            @hpguru may I remind you that there isn't a requirement in terms of activity for our Legends programme. I'd appreciate if you discuss your concerns with me directly, as being a Legend is a privilege other services do not provide at all. Thank you.

              Roadie
              abanoub.ghally
              Roadie
              September 9, 2021

              Why "kill me with your love" for yanni is not listed here ?? 

              Jaime.Deezer
              Community Manager
              Jaime.DeezerAuthor
              Community Manager
              September 9, 2021

              Hey @abanoub.ghally please check the info above in this topic in order to understand why the song might not be available yet in our platform.
              Thanks :)

              Guitar Hero
              Lak Musical
              Guitar Hero
              September 9, 2021

              Hey Deezer,
              I'm Lak and I would like to request a change of spelling in my artist name. I would like it to be changed from LAK to ' Lak ' ( Only ' L ' to be in caps ) . Thank you ! waiting for your reply

              My Artist Profile - https://www.deezer.com/en/artist/277023

              Jaime.Deezer
              Community Manager
              Jaime.DeezerAuthor
              Community Manager
              September 10, 2021

              Hi @Lak Musical the requested change has been made.
              If you have any other request just let us know :)

              Show more replies
              TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement