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Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

Forum|Forum|6 years ago
July 11, 2020
594 replies
19516 views

DEEZER CATALOGUE - something is missing

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed.

Some of the reasons for this are:

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it.

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

Add your MP3 collection to Deezer
Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest

Show previous replies

D

Deep In Tech

Guitar Hero

Hello Deezer Support Team,

First i know Dezeer had one of the best catalogues of electronic music than other streaming music services, however ive been waiting a few years ago for an old missing song, the name song is ( JAGUAR - SEBASTIEN LEGER) will be great if you can add that song becouse is a classic and i know lot of people will love to hear Jaguar on Deezer.

Thank you!

Rudi

Ultimate Superstar

Hi there @Deep In Tech @Gutty

I've forward it all, thank you for your feedback!

M

Mighty.Mad

Roadie

Hi. Deezer got the John Murphy score for this movie, but not its soundtrack. It’s available on Apple Music, but since I hate them with the passion of a thousand burning sons… let’s just say I rather listen to it here. Any chance you will get it soon? Thanks in advance.

G

golexa

Rising Star

kaguyahime have only an empty profile https://deezer.page.link/yXjDafs81q3EHotF6

Rudi

Ultimate Superstar

Thank you @golexa @Mighty.Mad both have been reported further :wink:

D

druzil

Guitar Hero

Why hasn’t ‘Colors 2’ by ‘Between the buried and me’ appearred in the catalogue yet? You have the rest of their discography and the album is available on other streaming platforms?

Rudi

Ultimate Superstar

Can I please have the artist profile link on Deezer, @druzil ? I'll then ask the catalogue teams here at Deezer :thumbsup_tone2:

D

druzil

Guitar Hero

It appears it is now showing in the website @Rudi , but not in the windows app. https://www.deezer.com/us/artist/9493

K

Karma_Rose

Roadie

More T. Rex studio albums would be great considering there seems to be only two (and no early Tyrannosaurus Rex) I might end up switching to Spotify because they have a bunch of T. Rex albums.

Rudi

Ultimate Superstar

Thanks @druzil

Any chance you can uninstall the app, restart your computer, and redownload it from us?

Keep me posted!

Thanks for the feedback @Karma_Rose I'll let our teams know!

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DEEZER CATALOGUE - something is missing

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