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Jaime.Deezer
Community Manager
Community Manager
July 11, 2020
Guide

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

  • July 11, 2020
  • 594 replies
  • 19516 views
Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

594 replies

Rising Star
June 22, 2021

Hello @Muhannad Al-Thballi If something doesn’t appear, it may be because agreements with artists, labels or right holders are still underway or have not been met. You can upload the song to your own mp3 section on Deezer and then you can add it to playlists. The step by step guide is here.
Thanks 


I tried to upload it, it never showed up and uploading the Mp3 to Playlists nobody can hear and nothing changes lol

Roadie
June 22, 2021

Thanks for all the feedback here @DotTheEyes @K-dog @graham moir 

While I understand your frustration, I'd like to remind you that the distributors are the ones pulling the content out of our platform - either to send an improved version back later, or because your region doesn't have the rights needed for Deezer, for example. Thanks for your patience!

Then why could I access some of the albums on Napster??……..that tells me it’s Deezer who has pulled it or is not willing to negotiate????

Ultimate Superstar
June 22, 2021

Thanks for all the feedback here @DotTheEyes @K-dog @graham moir 

While I understand your frustration, I'd like to remind you that the distributors are the ones pulling the content out of our platform - either to send an improved version back later, or because your region doesn't have the rights needed for Deezer, for example. Thanks for your patience!

Then why could I access some of the albums on Napster??……..that tells me it’s Deezer who has pulled it or is not willing to negotiate????

Does they run in same country? The decision maker can exclude some services out.

You may want to contact a label or artist to make it on Deezer.

Deezer does not remove ANY content, they are dltd by labels. Note that Deezer is best paying music streaming portal, it’s weird enough to see if labels are pulling content from best paying platform.

I see that Deezer pays more per stream than Spotify or Prime Music.

This is exactly how you can get artists on board. Tell them how much more Deezer pays. Almost double than Spotify. On 100 streams one can make $0,64 when Spotify is half of that.

Rudi
Ultimate Superstar
Ultimate Superstar
June 23, 2021

Hey @MitchDeez 

Thanks for bringing this to our attention.

I've forwarded your request to our catalogue teams :wink:

Hi @golexa 

If you update the MP3 version of a track you have, that will show up on mobile, within your MP3s playlist. It's only available to you, yes.

arka_diy
Rising Star
Rising Star
June 25, 2021

hello! is it possible Rina Sawayama's singles ‘TOKYO TAKEOVER’, ‘Terror’ and EP ‘Sawayama Remixed’ could be added to Deezer (Her album Sawayama Deluxe is on Deezer, but Sawayama Deluxe and Sawayama Remixed are two seperate albums/EPs)? oh and Mitski's discography is missing a LOT of singles, EPs and albums! Some examples of her missing albums are ‘Lush’ and ‘Retired from Sad, New Career in Business’. also, LOOΠΔ's album [X X] and a LOTTTT of MAMAMOO EPs and singles still haven’t been added to Deezer even though they are very, very popular. I know it’s not your fault, but I might as well still mention it 🙂 Thank you!

Rudi
Ultimate Superstar
Ultimate Superstar
June 26, 2021

Keep mentioning @arka_diy our teams will try their best, it's important to keep the feedback registered here!

Thank you :relaxed:

arka_diy
Rising Star
Rising Star
June 28, 2021

Hello! Sorry if I already requested this before (I don't think I did) but is it possible 'ALIEN' by Lee Suhyun could be added to Deezer! Thanks 🙂

Roadie
June 30, 2021

Why Molotov`s albums Apocalypshit and Eternamiente are not on Deezer? They are great ones!

Jaime.Deezer
Community Manager
Community Manager
July 1, 2021

Hey @Yegor Yakovlev please check the info above in this page to better understand why they might not be available yet and how you can still have them in your library is you upload them as Mp3.
Thanks :relaxed:

Ultimate Superstar
July 2, 2021

I listen now more happy hardcore.

I discovered on YouTube The World's Greatest - Hardcore album and it turns out it’s not available in my country FI on Deezer at least. I’d like to hear on Deezer as much greatest hardcore as possible.

https://www.discogs.com/Various-The-Worlds-Greatest-Hardcore/release/936061

About this albums one reviewed this way on Discogs:

sanity 21 Oct 2007

Usually I stay away from hardcore compilations with pictures of women on the cover, since it's such a cliche thing and makes the whole album seem like it was thrown together in fifteen minutes. This is a decent release with some good, talented DJs and producers from some popular labels known to have a good reputation in hardcore. The unmixed CD is a bit strange inbetween two mixed CDs but if you like hardcore or are a beginner in hardcore you're going to hear some solid tracks on this.

Thanks if one can add, I’d like to make my own review too only if somewhere to hear :)