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Jaime.Deezer
Community Manager
Community Manager
July 11, 2020
Guide

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

  • July 11, 2020
  • 594 replies
  • 19516 views
Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

594 replies

Roadie
June 9, 2021

This song was released this year but I can’t find it on Deezer? I don’t know if it’s just me or it’s not available in deezer?

Rudi
Ultimate Superstar
Ultimate Superstar
June 10, 2021

Can you find the artist profile on Deezer? @musiclover12 

If yes, please post the link for it here and add the title of the song on your reply - I had to move your comment here and lost your topic title!

Roadie
June 11, 2021

اولاً أود ان اشكركم على البرنامج الجميل والممتع والمصاحب لي في جميع اوقاتي .. الرجاء تحميل هذي الاغاني على البرنامج

• اغنية زين سويت للفنان نايف البدر

https://youtu.be/w1LLFe_X6EE

• اغنية أنا للفنان فهد العمري

https://youtu.be/Dv2ipHnxjrY

Jaime.Deezer
Community Manager
Community Manager
June 13, 2021

Hello @Muhannad Al-Thballi If something doesn’t appear, it may be because agreements with artists, labels or right holders are still underway or have not been met. You can upload the song to your own mp3 section on Deezer and then you can add it to playlists. The step by step guide is here.
Thanks 

Roadie
June 19, 2021

Hi

Bob Seger - Transmission Impossible was on deezer a couple of months ago and has now disappeared, but I know it is on other streaming services so can you get it added back to deezer please

Roadie
June 19, 2021

Getting really fed up trying to play certain albums by artists that were once readily available and now have vanished. Fortunately I still subscribe (on a much lower tariff) to Napster and some of them (by no means all) are available on there, however that is only good for home playing as I can only use the Napster one with my Sonos system. Artists in question….Bryan Ferry :Bete Noire ,Mamouna…Nash the slash :children of the night. Kosheen Resist etc etc I sadly could go on…..and on☹️

Rising Star
June 20, 2021

Two albums available on most U.S. streaming apps, but not Deezer, are:

 

https://en.wikipedia.org/wiki/The_Boxer_(Kele_Okereke_album)

 

https://en.wikipedia.org/wiki/The_Who_by_Numbers

 

I guess it could be a rights/licensing/territorial/et al. issue, but it feels strange they’d only not be on Deezer.

Rising Star
June 20, 2021

A few more curiously missing albums:

 

Two by Elbow -

 

https://en.wikipedia.org/wiki/Build_a_Rocket_Boys!

 

https://en.wikipedia.org/wiki/The_Take_Off_and_Landing_of_Everything

 

One by Florence + the Machine -

 

https://en.wikipedia.org/wiki/How_Big,_How_Blue,_How_Beautiful

 

One by Tom Chaplin (Keane singer) -

 

https://en.wikipedia.org/wiki/The_Wave_(album)

 

These are on every other major streaming service and are from major labels such as Island/Universal Music, et al.  Their absence on Deezer feels more an oversight or glitch.

Rudi
Ultimate Superstar
Ultimate Superstar
June 21, 2021

Thanks for all the feedback here @DotTheEyes @K-dog @graham moir 

While I understand your frustration, I'd like to remind you that the distributors are the ones pulling the content out of our platform - either to send an improved version back later, or because your region doesn't have the rights needed for Deezer, for example. Thanks for your patience!

One Hit Wonder
June 22, 2021

One of the most famous Soul album

https://en.wikipedia.org/wiki/Cloud_Nine_(The_Temptations_album)

cant find it on Deezer ?