Skip to main content
Jaime.Deezer
Community Manager
Jaime.Deezer
Community Manager
July 11, 2020
Guide

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

  • July 11, 2020
  • 594 replies
  • 19516 views
Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

    594 replies

    Show previous replies
    Roadie
    spiderman1969
    July 5, 2021

    Led Zeppelin - Led Zeppelin II (Remaster) is not on Deezer but it is on Apple Music and Spotify. (Not the Deluxe Version)

      Rudi
      Ultimate Superstar
      Rudi
      Ultimate Superstar
      July 6, 2021

      Thanks for letting us know @Kustravi1987 I've forwarded your request on.

      Thanks for sharing it @hpguru :relaxed:

      Ultimate Superstar
      hpguru
      Ultimate Superstar
      July 7, 2021

      Hello Rudi.

      May favourite album vanished on Deezer :sob:  Happy hardcore compilation vol 3…

      Any chances to get it back?

      Hardcore Heaven volume 3… I miss it so much already.

      Now I miss my favourites like:

      Caught Up In Your Love

      Sy, Unknown, Lou Lou

      Commence (Sy & Unknown Remix Edit)

      Scott Brown

      Thanks.

        Rudi
        Ultimate Superstar
        Rudi
        Ultimate Superstar
        July 8, 2021

        I've let them know about it @hpguru our Catalogue teams will get in touch with the distributors!

          Ultimate Superstar
          hpguru
          Ultimate Superstar
          July 13, 2021

          Hello.

          Could that team also ask Quosh Records to release this on Deezer/FI.

          Sy & Unknown feat. Kirsten Joy - Bright Like The Sun (Original Mix)

          It’s great peak time or driving music there is 🙂 No better than sitting in your car and blasting true happy hardcore like this for hours long from your Deezer at this hot summer there is in front.

          As much as I hate to say it, it’s on Apple Music?? They seemed to manage it.

          Thanks.

            Ultimate Superstar
            hpguru
            Ultimate Superstar
            July 13, 2021

            Also please consider uploading this to Deezer.

            Darren Styles & Breeze - You're My Angel (Scott Brown Remix)

            This is greatest song from clubland ever, as well suitable for car driving.

            Labels should be open these days, the suggested YouTube rip is not quality on Hifi headphones.

              Rising Star
              golexa
              Rising Star
              July 13, 2021

              Hello @Muhannad Al-Thballi If something doesn’t appear, it may be because agreements with artists, labels or right holders are still underway or have not been met. You can upload the song to your own mp3 section on Deezer and then you can add it to playlists. The step by step guide is here.
              Thanks 

              i added them to a playlist,which i can’t find if i search for it

                Rising Star
                golexa
                Rising Star
                July 13, 2021

                Hi @Anneywf please check the info above regarding missing songs or artists and if any track is not available in our catalog you can always add it to your library as an Mp3 :relaxed:

                thanks but i dont want to use deezer as a local musicplayer

                  Rudi
                  Ultimate Superstar
                  Rudi
                  Ultimate Superstar
                  July 14, 2021

                  Thanks for the recommendations @hpguru and for your contribution to the discussion @golexa, always appreciated :thumbsup_tone2:

                  Rising Star
                  golexa
                  Rising Star
                  July 26, 2021

                  https://www.deezer.com/en/playlist/9280802782 a few days ago i could find this playlist when i searched for it,today i searched for it and nothing appeared

                  Show more replies
                  TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement