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Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

Forum|Forum|6 years ago
July 11, 2020
594 replies
19516 views

DEEZER CATALOGUE - something is missing

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed.

Some of the reasons for this are:

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it.

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

Add your MP3 collection to Deezer
Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest

Show previous replies

Rudi

Ultimate Superstar

Hey @golexa
Pushed them all to our teams again. Hopefully this is something our suppliers are willing to make available.

Hi @JCee thanks for the support all this long! I've passed your requests on. :wink:

J

jbunshaft

Guitar Hero

Seems there’s very little Bob Seger on here. He used to be tough to find, but about 4 years ago, word came that he was licensing his catalog to the streaming services. Not Deezer?

Alblinux

Hitmaker

Emma marrone , more specifically the song called la mía città

a1997

D

dylanaver

Rising Star

Hello all,

those two albums are missing suddenly:

I'm Wide Awake, It's Morning (Remastered)
Digital Ash in a Digital Urn (Remastered)

the original versions available, but not the Remastered. I checked with apple music and spotify, the albums available here in my country, so it's not rights holder's issue.

when I try to open the album web page (via google) I get error 404: Sorry, we couldn't find the page you're looking for.

any help with that issue, please?
thanks.

V

valrigard

Guitar Hero

I was told Deezer was competitive with spotify but even some of my favorite bands (Metric, for example) only have a few albums on Deezer… It’s pretty inconvenient that only some albums are present and others aren’t. I was told Deezer had a similarly extensive pool of music to Spotify but so far this has been a pretty big disappointment. Where are all my Metric albums? They aren’t some random band with no fans...

Yula

Deezer Staff

I was told Deezer was competitive with spotify but even some of my favorite bands (Metric, for example) only have a few albums on Deezer… It’s pretty inconvenient that only some albums are present and others aren’t. I was told Deezer had a similarly extensive pool of music to Spotify but so far this has been a pretty big disappointment. Where are all my Metric albums? They aren’t some random band with no fans...

Hey there! Please check the topic above. Unfortunately this is a rights’ holder issue and it does not depend on us :/

(She/her) add your pronouns to your signature!

Yula

Deezer Staff

Hello all,

those two albums are missing suddenly:

I'm Wide Awake, It's Morning (Remastered)
Digital Ash in a Digital Urn (Remastered)

the original versions available, but not the Remastered. I checked with apple music and spotify, the albums available here in my country, so it's not rights holder's issue.

when I try to open the album web page (via google) I get error 404: Sorry, we couldn't find the page you're looking for.

any help with that issue, please?
thanks.

Hey Dylan, as you said unfortunately the album is not available at the moment, not all streaming platforms have the same rights on the releases, but keep an eye on it cause it might appear again soon!

(She/her) add your pronouns to your signature!

K

Kanami

Roadie

I really want to come back to Deezer, but half of the discography of my favorite artist is still missing and I can’t even understand why that would be.

All the MAMAMOO albums distributed by LOEN Entertainment are missing from Deezer and from no other platform. I’ll give 3 album examples: Red Moon, Blue;s and Yellow Flower. However LOEN Entertainment has been known as Kakao M since 2018 and their albums distributed under the new name (Kakao M) ARE available on Deezer (example: Travel).

This issue has been brought up before (by me, and other users). I’ve personally requested those 3 albums months ago. Could someone please look into it and tell me what the issue with those albums is? These albums have songs that have hundreds of millions views on Youtube and MAMAMOO as a group has over 3 million monthly listeners on Spotify. This is a HUGE gap in their discography.

I’m very frustrated cause I had to quit Deezer cause of these missing albums and now I can’t come back (disappointed with Spotify) because the albums are still missing.