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Jaime.Deezer
Community Manager
Jaime.Deezer
Community Manager
July 11, 2020
Guide

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

  • July 11, 2020
  • 594 replies
  • 19515 views
Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

    594 replies

    Show previous replies
    arka_diy
    Rising Star
    arka_diy
    Rising Star
    April 13, 2021

    hello! is it possible you could add Red Velvet ( https://deezer.page.link/BySqPzmiiNydKAPEA ) ‘s Japanese songs- “SAPPY”, “Aitai-tai”, “Cause It’s You”, “Sayonara”, “Swimming Pool” and “CookieJar”? 

    oh, and is it possible you could move ‘VINCENZO OST Part 3’ ( https://deezer.page.link/xqixUqbmDsPtJuRr9 ) to this profile : https://deezer.page.link/Gkxej7nP3z5Eez4V8 as ‘VINCENZO OST Part 3’ was added to the wrong ‘Solar’!

      Rudi
      Ultimate Superstar
      Rudi
      Ultimate Superstar
      April 14, 2021

      We’ll try our best @arka_diy thanks for coming here to always report these things, it’s super appreciated! :relaxed:

      Roadie
      Ibrokemypants
      Roadie
      April 15, 2021

      Deciding between Deezer or Tidal

      Deezer is missing one record out of the Queens of the Stone Age discography. Era Vulgaris. Apple AND Tidal have it. How is it possible for you not to have it? There is no way Mr Josh Homme is going to answer me on his Instagram page! Artists never do. There are a few tracks that other people have added and I have no idea how they even did this on here. I have the Hi-Fi subscription. Dude, this is breaking my heart. I want to stick with you guys. 

        Rising Star
        golexa
        Rising Star
        April 16, 2021

        please add mari hamada light of the ages

          Roadie
          LaTortuh
          Roadie
          April 16, 2021

          So you see ,I want to listen to the special album and the Japanese songs of ATEEZ and Lee SuHyun Alien for a perfomance and it isn't in Deezer ,can you put them please??

            Roadie
            LaTortuh
            Roadie
            April 16, 2021

            And also add the group BLDP ,this is a very underrated group so if u can add them in here i will so grateful ,thanks

             

            Rudi
            Ultimate Superstar
            Rudi
            Ultimate Superstar
            April 17, 2021

            Thanks for all the requests @golexa @LaTortuh @Ibrokemypants have a nice weekend! :relaxed:

            Roadie
            mauditporc
            Roadie
            April 20, 2021

            I was missing the album “In today already walks tomorrow” by “sleepmakeswaves”. Most of this artist’s catalogue is already on Deezer, so I’m guessing they just missed to upload this album? Thanks for considering!

              Ultimate Superstar
              hpguru
              Ultimate Superstar
              April 20, 2021

              I miss on local Deezer in FI these.

              Tried to contact DJ Beat Records with no luck, they have no rights for these despite of others label.

              Summrtastic (HandsUp Bundle) https://www.amazon.com/gp/product/B0056F382Q/ref=dm_ws_sp_ps_dp

              Here Comes The Rain Again (Dance Edition) https://music.apple.com/it/album/here-comes-the-rain-again/499049035

              Halfway Around The World (Dance Edition) https://www.discogs.com/Comeea-DJ-Restlezz-Halfway-Around-The-World/release/4297013

              Many thanks. Please load all the songs if possible on releases.

                Ultimate Superstar
                hpguru
                Ultimate Superstar
                April 20, 2021

                I was missing the album “In today already walks tomorrow” by “sleepmakeswaves”. Most of this artist’s catalogue is already on Deezer, so I’m guessing they just missed to upload this album? Thanks for considering!

                It’s not just about missing few releases, but they are sometimes not having rights for it.

                Is it available on any other service in your country?

                Many labels does not release all releases globally. You just need to wait.

                I often contact the label, sometimes they clear the rights, sometimes they are helpless…

                I think it depends, I think Deezer pays off great, I hope it changes in future.

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