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Jaime.Deezer
Community Manager
Community Manager
July 11, 2020
Guide

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

  • July 11, 2020
  • 594 replies
  • 19515 views
Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

594 replies

Roadie
April 6, 2021

 

Rudi
Ultimate Superstar
Ultimate Superstar
April 6, 2021

This is the thread for your request, which has now been officially forwarded to our catalogue teams @Harmonie :slight_smile:

Hi @SirSo could you please confirm if you're referring to "Finesse" being added to our catalogue?

Roadie
April 9, 2021

Rich Kid Blues by Marianne Faithfull is on Deezer but not indexed in the Marianne Faithfull artist page (i.e. you have to search for the album directly)

Harmonie
Hitmaker
Hitmaker
April 9, 2021

Add this track please, and even the album would be great. Would love to have this piece of music in Deezer.

 

 

https://www.deezer.com/de/profile/3747571682 https://music.youtube.com/channel/UC5-tQKTTF3XuiOY2XmJLNAg?feature=share https://www.last.fm/de/user/Hyperboraeer
Harmonie
Hitmaker
Hitmaker
April 9, 2021

And add this album please:

 

 

https://www.deezer.com/de/profile/3747571682 https://music.youtube.com/channel/UC5-tQKTTF3XuiOY2XmJLNAg?feature=share https://www.last.fm/de/user/Hyperboraeer
Rudi
Ultimate Superstar
Ultimate Superstar
April 10, 2021

Got them @Harmonie @Simnett 

Hopefully our teams can add them to our catalogue :relaxed:

Harmonie
Hitmaker
Hitmaker
April 11, 2021

I need this album on Deezer please :)

 

https://www.deezer.com/de/profile/3747571682 https://music.youtube.com/channel/UC5-tQKTTF3XuiOY2XmJLNAg?feature=share https://www.last.fm/de/user/Hyperboraeer
Roadie
April 12, 2021

If I use deezer free, I have ads, but all the music I love is still available to me.

 

Once I subscribe, Taylor Swift disappears, hell, at least 25% of my favourites just get listed as not available in my country. I'm from South Africa and I pay via vodacom.

 

Please assist. This has happened at least 3 times now. 

Rudi
Ultimate Superstar
Ultimate Superstar
April 13, 2021

Ooooooooh! Nice one! @Harmonie 

Jaime.Deezer
Community Manager
Community Manager
April 13, 2021

Hey @Kiaran Jindrich please check the info above in this topic to better understand what might be the issue with the songs that are not available.

Apologies for the inconvenience