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Jaime.Deezer
Community Manager
Jaime.Deezer
Community Manager
July 11, 2020
Guide

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

  • July 11, 2020
  • 594 replies
  • 19514 views
Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

    594 replies

    Show previous replies
    Jaime.Deezer
    Community Manager
    Jaime.DeezerAuthor
    Community Manager
    March 5, 2021

    Hi @Anneywf please check the info above regarding missing songs or artists and if any track is not available in our catalog you can always add it to your library as an Mp3 :relaxed:

    Roadie
    Kanami
    Roadie
    March 5, 2021

    There’s a few MAMAMOO EPs/Albums that are still missing. They’ve been requested before in this post (that’s how I found it). I’ll mention 3 EPs because I like songs from them but I’m sure there’s more than 3 actually missing:

    MAMAMOO - Yellow Flower

    MAMAMOO - White Wind

    MAMAMOO - Red Moon

    If anyone knows why these aren’t available please let  me know.

      Rudi
      Ultimate Superstar
      Rudi
      Ultimate Superstar
      March 6, 2021

      Thanks a lot for this @Kanami I'll ping our teams about this once more! Hopefully it can be added soon enough.

        studilaroche33
        Hitmaker
        studilaroche33
        Hitmaker
        March 6, 2021

        I have a song but, sadly:sob: it is for a game so… it shouldn't be (like it is) on any streaming service.

        "Matter makes up everything."
          studilaroche33
          Hitmaker
          studilaroche33
          Hitmaker
          March 6, 2021

          I have a song but, sadly:sob: it is for a game so… it shouldn't be (like it is) on any streaming service.

          Actually multiple.

          "Matter makes up everything."
            Roadie
            MohamedSheba
            Roadie
            March 7, 2021

            Hey @Rudi 

            Thanks for your support.

            The artist profile is: https://www.deezer.com/us/artist/99345

              Roadie
              Lancy
              Roadie
              March 7, 2021

              What’s the problem with Apcalyptica’s track Reign of Fear? It’s not available for a long time in Deezer

                Rudi
                Ultimate Superstar
                Rudi
                Ultimate Superstar
                March 8, 2021

                Thanks @MohamedSheba I've passed your request on :relaxed:

                We've got a lot of gaming content on our catalogue @studilaroche33 :relaxed:

                I've reported your query @Lancy, thank you for letting us know!

                studilaroche33
                Hitmaker
                studilaroche33
                Hitmaker
                March 8, 2021

                We've got a lot of gaming content on our catalogue @studilaroche33 :relaxed:

                Oh!

                "Matter makes up everything."
                  Guitar Hero
                  Chatuu
                  Guitar Hero
                  March 12, 2021

                  Deezer is a superb app for music listeners like me, but some of the other artists’ catalogue are missing, like GFRIEND and SUNMI. I’m a big fan of them and I want to listen to their whole discography using Deezer. Can you possibly add their discography to the app? Thanks.

                   

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