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Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

Forum|Forum|6 years ago
July 11, 2020
594 replies
19515 views

DEEZER CATALOGUE - something is missing

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed.

Some of the reasons for this are:

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it.

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

Add your MP3 collection to Deezer
Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest

Show previous replies

Rudi

Ultimate Superstar

Let's try "annoying" the labels for that @Chatuu thank you for your support! :relaxed:

A

Alaa Youssef

Roadie

the latest four albums for Amr Diab for example are not existed on deezer

Rudi

Ultimate Superstar

Hey @Alaa Youssef

Thanks for reaching out about this. Our user @MohamedSheba already requested this, so I've passed it on. This can take a while to get sorted with the distributors :relaxed:

C

Chatuu

Guitar Hero

Let's try "annoying" the labels for that @Chatuu thank you for your support! :relaxed:

Thank you so muuuch. <3

N

nikipedia

Hitmaker

Hey @Rudi

So as I understand, you are the responsible people for this and it’s your job to get the agreement with the artists.
Therefore, please do what is needed, to make all tracks from this album available: https://deezer.page.link/foGqtZhzetQUs46L9

Thanks in advance!

Rudi

Ultimate Superstar

It doesn't work like that @nikipedia

Some rights holders' don't allow us to display the content in certain territories. It's at their discretion.

But I'll pass on your feedback to our teams. Thank you and have a great weekend!

L

Leyo91

Guitar Hero

Hi, in Madonna catalogue miss these album:

Confessions on a Dance Floor (Non-Stop Mix version)
I'm Going to Tell You a Secret (album)

Please add it in Hi-Fi quality :relaxed: thanks!

G

golexa

Rising Star

granrodeo have only one cd in deezer,yet spotify and youtube music have their whole discography

Freezer

Rockstar

granrodeo have only one cd in deezer,yet spotify and youtube music have their whole discography

Hi @golexa I know how frustrating it is when you can’t find the music you want. Unfortunately, the decision where to make music available is in the hands of the publishers and other copyright holders. Deezer and other streaming sites have no direct control over these decisions, and another artist’s work may be better represented on Deezer than on some other services.

However, Deezer is always keen to offer the music its listeners want to hear, and I am certain this omission will be looked into.

Happy listening, and best wishes.

Rudi

Ultimate Superstar

What's their label, @golexa? Can you send me the link for the artist profile on Deezer?

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DEEZER CATALOGUE - something is missing

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