Skip to main content
One Hit Wonder
Plukfisk25
One Hit Wonder
Apr 1, 2018 6:35 PM UTC
report

▶ REPORT HERE: Error in a track/song/album

Hi,
I have experienced an error in a couple of tracks. How and where do I report errors?
The error in question is that the song jumps back to an earlier verse at a certain point of the track. Then, when there's 0:00 mins secs left of the track left it doesn't stop, but carries on playing until the song is over.
It's been doing this for "Enemy Inside" by Dream Theater (studio album version) and "In the name of love" by U2 (the best of...-album)

    397 replies

    Show previous replies
    Guitar Hero
    alkaliv2
    Guitar Hero
    Dec 15, 2022 10:14 PM UTC

    Hey, so I was just listening to “Temporary Bliss” by the Cab and the song ends abruptly. https://deezer.page.link/VDUBT95i977X5X9RA

     

    I did try to change audio settings and clear my cache but each time I play it the song ends early. I hope you all are able to fix it. Thanks!

    Yula
    Deezer Staff
    Yula
    Deezer Staff
    Dec 21, 2022 3:02 PM UTC

    Hello @alkaliv2, I just listened to the track and I didn’t hear the abrupt end. 

    Can you clear cache of your device? 
    It should solve the issue. 

    (She/her) add your pronouns to your signature!
    Guitar Hero
    alkaliv2
    Guitar Hero
    Dec 21, 2022 5:51 PM UTC

    It seems you are correct, however I had to clear all App Data on Android and log in again since clearing cache didn't work. However, glad to know it was on my end, thanks for getting back to me @Yula , Happy Holidays!

      Guitar Hero
      IGS
      Guitar Hero
      Dec 26, 2022 1:36 AM UTC

      My brother's band is credited for this song but they never published this. Is there something you could do?

        Guitar Hero
        Bilal A
        Guitar Hero
        Jan 1, 2023 1:48 PM UTC

        Hello

        below song is incomplete toward the end

        https://deezer.page.link/AXZSF32M6HMXgkvD6

        should be 24:48 not 21:00

        please verify and resolve the issue

        thank you

          Johnathan.Deezer
          Ultimate Superstar
          Johnathan.Deezer
          Ultimate Superstar
          Jan 4, 2023 12:21 PM UTC

          Hey @alkaliv2 !

          Good to know it works! 😊

          Happy New Year!🎆

          JohnathanF
          Guitar Hero
          Bilal A
          Guitar Hero
          Jan 4, 2023 12:26 PM UTC

          Hello

          below song is incomplete toward the end

          https://deezer.page.link/AXZSF32M6HMXgkvD6

          should be 24:48 not 21:00

          please verify and resolve the issue

          thank you

          Any update on this?

          Thanks

            Johnathan.Deezer
            Ultimate Superstar
            Johnathan.Deezer
            Ultimate Superstar
            Jan 4, 2023 12:55 PM UTC

            Hi @IGS!

            Sorry about it, you can send a DMCA notice to dmca@deezer.com to claim a copyright infringement and they can help you on that case. 🕵🏽

            Good luck! 

            JohnathanF
            Johnathan.Deezer
            Ultimate Superstar
            Johnathan.Deezer
            Ultimate Superstar
            Jan 4, 2023 5:43 PM UTC

            Hey @Bilal A !

            Sorry about the delay. 

            Please check if now it’s correct when you listen it should goes after minute 21.

            Take care.✌🏼

            JohnathanF
            Guitar Hero
            Bilal A
            Guitar Hero
            Jan 4, 2023 5:57 PM UTC

            Hey @Bilal A !

            Sorry about the delay. 

            Please check if now it’s correct when you listen it should goes after minute 21.

            Take care.✌🏼

            Thank Jonathan

            But I could not spot the changes 

            Is there anythign that I have to do beforehand

            Thanks

            Show more replies
            TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement