One Hit Wonder

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▶ REPORT HERE: Error in a track/song/album

Forum|Forum|8 years ago
April 1, 2018
397 replies
7604 views

Hi,
I have experienced an error in a couple of tracks. How and where do I report errors?
The error in question is that the song jumps back to an earlier verse at a certain point of the track. Then, when there's 0:00 mins secs left of the track left it doesn't stop, but carries on playing until the song is over.
It's been doing this for "Enemy Inside" by Dream Theater (studio album version) and "In the name of love" by U2 (the best of...-album)

Show previous replies

JohnyV3

Hitmaker

Ice Cube’s album “I Am the West” don’t appear in discography on desktop. On mobile appear after choosing show more, should be on main site.

https://deezer.page.link/E5udJCe9hnGeMroX7
Clean - https://deezer.page.link/95DzqM4bta6ruCTc6

Yula

Deezer Staff

Thank you @JohnyV3 for reporting the error, I have also reported it to the team that takes care of the catalogue :)

(She/her) add your pronouns to your signature!

L

Luciano Rivizzigno

Roadie

Hi, I'm a ciano Italian singer-songwriter. I uploaded three singles which were attributed to the wrong artist. Here are the three songs

I’m the owener of all three works, deposited wiyh SIAE, and i own all musical and texual right.i

i hope to resolve. Thank you!

M

murray654

Guitar Hero

Hi

The Song With Arms wide Open by Creed shows the wrong artist “Cream” and shows the wrong album art. The track appears in the correct album: Greatest hits by Creed, but if you click “view track source” that takes you to the Cream album. Its also pushing the wrong artist info through to Last.fm

When I used to use Spotify that track never even appeared on the album…

Hi @murray654

Thanks a lot - Creed! So nostalgic…

I've reported it, it should be fixed soon.

I notice this is still wrong (posted 16 months ago)

I

itsthejoker

Guitar Hero

https://deezer.page.link/KsY3hnQyBGCgKc2G7

Sick by Adelitas Way has two glitches in it where it skips. Skips are at 0:26 and 1:33.

Alfredo.Deezer

Community Manager

Hey @Luciano Rivizzigno

This is your new artist profile on Deezer

https://www.deezer.com/en/artist/185376357

I’ve already moved your releases to the new page

Thanks ;)

Alfredo.Deezer

Community Manager

Hello @itsthejoker

I’ve just checked the track on my Deezer desktop app and sounds fine!

Can you try to play it on the desktop app to see if you still have the glitch in there? Also, can you let us know what device you are using for the Deezer app or the name of your web browser so we can provide you with some troubleshooting steps, please?

Thanks :)

Alfredo.Deezer

Community Manager

Hello @murray654

We are sorry to hear that. I’ve sent another report to the catalogue team so they will look into it,

Thanks! :)

T

Trangolomango

Roadie

https://deezer.page.link/iVdARefrVrG58PB3A

Music has small hiccup on the last solo.

H

hughfh

Roadie

There is a Song Title listing error with Brett Young's new single released yesterday 2 December 2022 "You Ain't Here To Kiss Me (2022)". Tracks 2 and 3 are mislabelled/switched. Track 2 https://deezer.page.link/W7NvzDKs6w4RurPB8 should have the title of Track 3 https://deezer.page.link/xVyRuAb1UPwR7U5H9 and vice versa. Thanks.

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