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One Hit Wonder
October 11, 2018

My podcast is not updating on your platform

  • October 11, 2018
  • 51 replies
  • 1179 views
Hello,

I produce the School of Podcasting
https://www.deezer.com/us/show/44293

My show has more episodes, and your platform stops in 2017. How do I get your platform to show my latest shows. Also are you making a copy of my file, or are you connecting to my media host?

Dave

51 replies

Guitar Hero
May 9, 2025

Hej, ​@Jaime.Deezer 
could you help with updating mine please : https://feeds.buzzsprout.com/2500421.rss

Episode Title and artwork are differents now + I add description.

Thanks in advance

 

Jaime.Deezer
Community Manager
Community Manager
May 9, 2025

Hi ​@kangoo34 I have made some changes and should be updated now, please let me know.
Thanks :) 

Guitar Hero
May 15, 2025

@Jaime.Deezer thanks for last time. But I have the problem again. Is there a way to be sure that my podcast will be updated at a given date and time ?

I am releasing one episode a week, and it is not really userfriendly to have to come here and ask for a manual update.

Guitar Hero
May 16, 2025

@Jaime.Deezer thanks for last time. But I have the problem again. Is there a way to be sure that my podcast will be updated at a given date and time ?

I am releasing one episode a week, and it is not really userfriendly to have to come here and ask for a manual update.

@Alfredo.Deezer Perhaps ??

 

Jaime.Deezer
Community Manager
Community Manager
May 21, 2025

I have updated your podcast in our system and everything should be working fine now.
If the problem persists please let us know.
Thanks

Guitar Hero
May 24, 2025

Hey ​@Jaime.Deezer Thank you.

But again, this week I have updated my RSS feed on Thursday and to the date the podcast is still not up to date on Deezer while it is done in one or two hours following the RSS feed modification on all other platforms. 

What Can I do avoid this latency ?

FYI: I am uploading the next episode this week end with a release date on Wednesday night.

Thank you.

Jaime.Deezer
Community Manager
Community Manager
May 29, 2025

@kangoo34 it is up to date now.
apologies for the inconvenience

Roadie
June 17, 2025

Hi @princeofsky the latest episode is available already.
Thanks

Hi ​@Jaime.Deezer , one year later, I have the problem again. The latest episode of my show has been up for a month now, and it still doesn’t show on Deezer.

 

Jaime.Deezer
Community Manager
Community Manager
June 17, 2025

It seem there’s been an error with it.
Please get in touch with our Deezer Support Team and one of our agents will help with your request.
Apologies for the inconvenience

ExitByDeath
Roadie
September 19, 2025

Hello,

I’m not sure if this is the right forum to ask for this kind of help, I apologize if it’s not. I recently added my podcast audio recordings to Deezer:

 

But it seems to not update it, my latest episodes are not fetched. I used the RSS feed from Spotify to submit my podcast audio recording to Deezer ( https://anchor.fm/s/10338f320/podcast/rss ), if you see the RSS feed, it contains new episodes, but those are missing from Deezer.

I don’t know what to do next or how to resolve this issue?

My second question is, will this problem keep coming on each update? I release twice a week. Maybe there is a setting somewhere I missed? 😐

Thank you for your time.