Deezer For Creators

Hi, I would like to remove this artist (https://www.deezer.com/fr/artist/86134212) from my Deezer Backstage Account as I’m no longer with them anymore :) 

My Deezer Backstage Account: https://backstage.deezer.com/users/1000642 and email vincentmongay17@gmail.com 

Many thanks !

I am trying to request access to my artist account and but i got a message saying that the album doesn't belong to me or doesn't exist. How can I resolve this?

I have all informations including UPC

Hey @Lucas Morgan @Mari Si please check the info above on this page in order to claim your artist profile.
Thanks :)

Hi @VincentMongay153 please contact our support team for further help, there are further details to be provided prior to the removal:

• How to contact Deezer Support F.A.Q.

Please all check our Deezer for Creators group:

https://en.deezercommunity.com/groups/deezer-for-creators-55

Hi, I’m still not able to request my artist backstage page.  How do I get this? I have 3 songs released and is part of this EP. How can I get help? 

Excuse me,I

Its been like almost a week I have submitted my request to get access or claim my artist profile on deezer  and I haven’t heard anything from you guys yet. What do I do now?  Its just I couldn’t be able to get access to my profile yet.

here is the link to my artist page : https://deezer.page.link/3aQFkXfynDNXNfii9

A little help will be much appreciated 

Hey @VIPER_ the average time to get a response from the team after submitting your request is 3-4 weeks due to the high number of request thet team in working on.
If you haven’t hear from them after that time, please contact me again.
Thanks for your patience. 

Please

I want to approve an artist

Hamdy Raouf

https://www.deezer.com/us/artist/7309546

Hello, I filled out the request acess form on July 6, 2020 and so far I haven't received the confirmation back. I tried again but it appears that it was already requested. I need to have access to my artist profile to enter information and analyze the statistics.

Link of profile:  https://www.deezer.com/en/artist/13881397 

Hi there @kyllowmusic @Ahmed Hamdy Raouf 

Thanks for contacting us here. You'll need to get in touch with our support team so that they can assist you further with this:

• How to contact Deezer Support F.A.Q.

hi,

it should be possible in the backstage to “erase” albums from your profile if they are not yours.

Can someone help me here?

This albums are in our profile and are not ours:

album 053000111061 - album 8058365276730 - album 859715968934 - album 859718682509 - album 5054281721883 - album 5054281558267 - album 4680960248481 - album 5054281102675 - album 5054281071872 - album 5055787417300 - album 5052653685566 - album 5052653678025 - album 8718525025614 - album 5052653614061

Hey @Alaris 

Just for security purposes, could you please post the link and confirm your artist profile on Deezer?

Thanks for the feedback, by the way, it's a good suggestion 

Hey Rudi, thanks for the answer. 

My artist profile is https://www.deezer.com/en/artist/4741884

Sorted now @Alaris 

Refresh the page and let us know if it's good!

A few albums may take a bit longer to get assessed.

Hello,

I’ve got an issue with my backstage account :-(

My backstage account contact@reps-rock.com is mistakenly linked to the artist https://www.deezer.com/en/artist/550336 .

My account contact@reps-rock.com should be linked to my artist https://www.deezer.com/en/artist/135493462 .

Thanks for your help,

Hervé for REPS - https://reps-rock.com

Hi, Hervé @herve_deez 

Thanks for reaching out. We'll take care of this, our teams are on it.

But it might take a while, so please stay tuned to our platform and keep us posted 

Hey, I applied for backstage access weeeeeeks ago and I still haven’t received access. Come on, guys. Spotify did this instantly. Be better.

https://www.deezer.com/us/artist/136567812

Thanks for the feedback @Schwartek 

On this occasion, please do contact our Customer Care team to speed things up:

• How to contact Deezer Support F.A.Q.

Hi Rudi, I have a general feature request:

It would be great for artists to be able to choose a song to pitch from a release, for example one song from an album or an ep, which would then get pushed out by the Deezer algorithm, 
I’ve noticed from my recent EP releases that the algorithm keeps pushing already released songs rather than the newest one

Even better would be a Spotify style format where the song would be listened to by Deezer playlists and potentially playlist in relevant playlists
Thanks

Hi @elrapwell sounds like a good idea, I will pass your feedback to our music team.
 

Hi,

I have some wrong releases in my artist page.

Can someone help, please?

thanks

My artist page: https://deezer.page.link/RXZVN1jF2LKneeMJ9

Wrong “featuring in” Releases:

https://deezer.page.link/CNxo3S69GqAioFmW7

https://deezer.page.link/ywMKLgGZhTuR19w6A

Hey there! Your page is clean now 

Thanks a lot

Hello @Yula 

Hope you are well. I have requested access to another client, the name is Cymo: https://www.deezer.com/en/artist/13022651

We did it via rachel@strassberger account. Hoping you can help us

Thank you!

Carlos

Hey there @Carlos Carmona!

All good! Request approved. 

Sorry I see now that maybe you could not send me private messages anymore. 

I changed it back. 

Thank you @Yula all good here!

If we have further requests I will send you a private message 🙂