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Jaime.Deezer
Community Manager
Community Manager
January 13, 2020

Deezer For Creators

  • January 13, 2020
  • 297 replies
  • 13956 views
Deezer For Creators

If you're an artist or partner who would like to have control over your Deezer profile (including bio, pic, social media links), please visit Deezer for Creators platform here 💿

And if it's your first time using it, all you have to do is to sign up and follow the steps 🎵

For any questions, or if there are any issues please contact our team Deezer Support Team 

297 replies

Guitar Hero
April 7, 2021

Hi, I would like to remove this artist (https://www.deezer.com/fr/artist/86134212) from my Deezer Backstage Account as I’m no longer with them anymore :) 

My Deezer Backstage Account: https://backstage.deezer.com/users/1000642 and email vincentmongay17@gmail.com 

 

Many thanks !

 

 

Creator
April 7, 2021

I am trying to request access to my artist account and but i got a message saying that the album doesn't belong to me or doesn't exist. How can I resolve this?

I have all informations including UPC

Jaime.Deezer
Community Manager
Community Manager
April 8, 2021

Hey @Lucas Morgan @Mari Si please check the info above on this page in order to claim your artist profile.
Thanks :)

Hi @VincentMongay153 please contact our support team for further help, there are further details to be provided prior to the removal:

Please all check our Deezer for Creators group:

https://en.deezercommunity.com/groups/deezer-for-creators-55

 

Creator
April 14, 2021

Hi, I’m still not able to request my artist backstage page.  How do I get this? I have 3 songs released and is part of this EP. How can I get help? 

 

Roadie
April 15, 2021

Excuse me,I

Its been like almost a week I have submitted my request to get access or claim my artist profile on deezer  and I haven’t heard anything from you guys yet. What do I do now?  Its just I couldn’t be able to get access to my profile yet.

here is the link to my artist page : https://deezer.page.link/3aQFkXfynDNXNfii9

 

A little help will be much appreciated 

 

 

Jaime.Deezer
Community Manager
Community Manager
April 16, 2021

Hey @VIPER_ the average time to get a response from the team after submitting your request is 3-4 weeks due to the high number of request thet team in working on.
If you haven’t hear from them after that time, please contact me again.
Thanks for your patience. :nerd:

Ahmed Hamdy Raouf
Guitar Hero
Guitar Hero
April 27, 2021

If you're an artist or partner who would like to have control over your Deezer profile (including bio, pic, social media links), please visit our new Backstage platform here :dvd:

And if it's your first time using it, all you have to do is click on the button 'request access' and follow the steps :musical_note:

For any questions, or if there are any issues please contact our team here :mega:

 

 

 

Please

I want to approve an artist

Hamdy Raouf

https://www.deezer.com/us/artist/7309546

Ahmed Hamdy Raouf
Roadie
April 29, 2021

If you're an artist or partner who would like to have control over your Deezer profile (including bio, pic, social media links), please visit our new Backstage platform here :dvd:

And if it's your first time using it, all you have to do is click on the button 'request access' and follow the steps :musical_note:

For any questions, or if there are any issues please contact our team here :mega:

 

 

Hello, I filled out the request acess form on July 6, 2020 and so far I haven't received the confirmation back. I tried again but it appears that it was already requested. I need to have access to my artist profile to enter information and analyze the statistics.

 

Link of profile:  https://www.deezer.com/en/artist/13881397 

Rudi
Ultimate Superstar
Ultimate Superstar
May 1, 2021

Hi there @kyllowmusic @Ahmed Hamdy Raouf 

Thanks for contacting us here. You'll need to get in touch with our support team so that they can assist you further with this:

 

Roadie
May 3, 2021

hi,

it should be possible in the backstage to “erase” albums from your profile if they are not yours.

 

Can someone help me here?

This albums are in our profile and are not ours:

album 053000111061 - album 8058365276730 - album 859715968934 - album 859718682509 - album 5054281721883 - album 5054281558267 - album 4680960248481 - album 5054281102675 - album 5054281071872 - album 5055787417300 - album 5052653685566 - album 5052653678025 - album 8718525025614 - album 5052653614061