Deezer For Creators

I requested access to Deezer Backstage on 8 May 2020. And have not heard since then. What should I do? I got access to Spotify and Apple, no issues, only Deezer is a problem.

“We're just letting you know that we've received your completed request access form on Backstage, and we are currently taking care of your request.

Thanks for your patience!”

HELLO from Fulda/Germany,

i got quite a tricky topic. I am an artist (singer/songwriter). My debut-album was released in 2011. There is an existing atists page on DEEZER. I wanna claim access to promote my upcoming new album.

now filled in all the info according to my former album (UPs,...social media links,…..

RESULT: ALBUM IS NOT OWNED BY YOU.

Well, in 2011 i worked together with a former label….true. BUT: HOW can i as an artist now claim the access to this atist page? (before my new album is uploaded on DEEZER)

...o is it only possible afterwards?

cheers, chris

Hello @Christian Schöne did you try to claim access on https://backstage.deezer.com/user/login and got that result?
Thanks

May? @Soundeity 

That's a long time, please let our customer care team know:

Yes, i did so.

Well, the situation is, that the older Album on deezer was published by my former Label about 10 years ago. And my new Album is not yet on deezer. I wanted to claim access to the account BEFORE the new release...so that i can put in actual content like photos, bio, etc….

is there any change?

can you please send me the URL link on Deezer to the older album?

Thanks

https://www.deezer.com/us/artist/1348764  (account)

https://www.deezer.com/search/theaterblut (album)

cheers, chris

Hi,

My music is on the wrong page and I'm trying with distrokid fixer to change it for months but it's not I've tried to change my photo but it's not working either.What should i do?

Hi @Matija123 check the info above in this page in order to can claim access to your artist page.

@Christian Schöne can you please send me a screenshot of all details you are entering while competing the form in Backstage?
Also, can you confirm if these albums also belong to you?