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Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?
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  • Lover
  • 34 replies
  • November 13, 2023

https://deezer.page.link/Kn8mJMuyu39KN8CbA

 

Please add this album. Looks like the tracks were there at some point and now they’re not playable.


Forum|alt.badge.img

Hi

The Depeche Mode discography is missing the album Songs Of Faith and Devotion.
https://www.deezer.com/es/artist/545

Interestingly, in the Android App the Album is there, but not in both iPad and Desktop.

Can you check it, please?
Thanks


  • Tiny Dancer
  • 1 reply
  • November 29, 2023

Glad to see that Deezer has Epik High’s music, but the collection is for some reason missing at least one album. Is there any way to get SHOEBOX added to the service? Thanks!


  • Tiny Dancer
  • 2 replies
  • February 13, 2024

Hello, Could you add the discography of Sight & Sound Theatres? they are available on other platforms but not on deezer.


Leonídia.Deezer
Alien SuperStar
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Hi @Dayangek, our music acquisition is negotiated between artists and rights holders.

Unfortunately, we don't have direct input into this process, so I can't guarantee that we will obtain the song.

However, remember that if you have an active subscription, you can upload the song to your personal MP3 section on Deezer and then add it to your playlists. You can find a step-by-step guide here.


  • Tiny Dancer
  • 1 reply
  • April 7, 2024

Could you guys add Touch Tone Telephone from Lemon Demon? I've found remixes of it and the artist, but a few of their most popular songs aren't there, including this one. I hate to bother, it's just a big favorite...


Leonídia.Deezer
Alien SuperStar
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Hi @AkiraFire, I appreciate your request for Lemon Demon's "Touch Tone Telephone."

As much as we'd love to fulfill every request, our music acquisition process is negotiated between artists and rights holders.

Unfortunately, I can't guarantee that we'll be able to obtain the song.

In the meantime, if you have an active subscription, you have the option to upload the song to your personal MP3 section on Deezer and add it to your playlists.

Here's a step-by-step guide on how to do that: Upload MP3s To Your Deezer Account

Thank you for your understanding, and please feel free to reach out if you have any further questions or requests.


Is there a reason why the album Day One by Birds of Tokyo is not in your catalogue? All of their other albums and eps are available, and that specific album is available on Tidal and Spotify so I’m unsure why it’s missing… I’m currently trialling Deezer as an alternative to Spotify, but if all the music I like to listen to isn’t available I may have to re-think :(


Deezer Support, it's rare not to find a song on your service, but you're slippin'! You have both Eminem & Adele, but why not 'We Will Stand'???? C'mon now, don't claim artist rights as a reason when you have them both in your existing catalog!!!!! Help me out PLEASE?

Recycled_Karma


Jaime.Deezer
Community Manager
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  • Author
  • Community Manager
  • 5104 replies
  • September 5, 2024

Hi @recycled_karma I am not sure this one is available in other platforms rather than YT video.
Do you have any link URL you could provide as an example, because it might be the case that it has not been released yet for Deezer and others.
Thanks


  • Runaway Baby
  • 7 replies
  • September 22, 2024
Rudi wrote:

Hey @Jy Sh 

Thanks for reaching out to us. I've now forwarded your query to our catalogue team, they might be able to find out why the supplier pulled the content from our platform. But please read above so that you can familiarise yourself with how these things work.

Hi there again @Berkdrums 

Thanks for coming back to me.  I've passed them on too :relaxed:

Nice requests @knopper291 if the distributors are ok with it, there won't be a problem :thumbsup_tone2:

why follow me home still isn't added?


Jaime.Deezer
Community Manager
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  • Author
  • Community Manager
  • 5104 replies
  • September 25, 2024

Hi @bruceketta could you confirm the artist again in order to check our catalogue?
Thanks


  • Runaway Baby
  • 7 replies
  • September 25, 2024
Jaime.Deezer wrote:

Hi @bruceketta could you confirm the artist again in order to check our catalogue?
Thanks

the album "follow me home" by jay rock is missing


Jaime.Deezer
Community Manager
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  • Author
  • Community Manager
  • 5104 replies
  • September 27, 2024

Hi @bruceketta I have contacted the music team in order to ask for a re-delivery of the album. I can’t guarantee that it will be available any time soon though.
Thanks for your patience


  • Runaway Baby
  • 7 replies
  • September 27, 2024
Jaime.Deezer wrote:

Hi @bruceketta I have contacted the music team in order to ask for a re-delivery of the album. I can’t guarantee that it will be available any time soon though.
Thanks for your patience

thank you for replying


  • Tiny Dancer
  • 2 replies
  • September 27, 2024

Your sending to the wrong guy :)


Hi,

I noticed that the 1999 album Pinback from Pinback is no longer available. Any chance that it could be re-added soon?

Regards,

jh


Jaime.Deezer
Community Manager
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  • Author
  • Community Manager
  • 5104 replies
  • October 12, 2024

Hi @jeroen.henckaerts it might be due to rights or agreements that have not been reached (even if it is an old album) or a request from the artist/label.
The album is not available on other streaming services either.
Thanks
 


Leonídia.Deezer
Alien SuperStar
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Hi! Only artists and copyright holders can decide whether they want to make their music available on Deezer, so it might not be available yet because of that.

But a great alternative is that you can add your own mp3 songs to your Deezer account! Just follow the step-by-step guide here to have that music in your library. 😊


  • Tiny Dancer
  • 3 replies
  • January 3, 2025

Hi there, I would like to have the (6:03) Rivo Extended Remix from Disclosure, 'You & Me' in the Deezer catalogue. The (3:29) short version is in the Deezer catalogue, however the extended version of (6:03) min isn't. Could you please add this? Thanks, Erwin.


Leonídia.Deezer
Alien SuperStar
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Hi ​@Erwin L! Thanks for reaching out!

The thing is, only the artists and copyright holders can decide if their music goes up on Deezer, so the extended version (6:03) of "You & Me" might not be available yet because of that.

But no worries! You can always upload your own MP3s to Deezer and have that version in your library. Just follow the step-by-step guide here  to do that. 😊

Hope that helps.


  • Tiny Dancer
  • 2 replies
  • February 3, 2025

Hi Deezer Support, it would be possible to add the Razors Edge discography? As you can see it's only available on apple and Spotify. Thanx!

https://music.apple.com/it/artist/razors-edge/1037042153


  • Tiny Dancer
  • 2 replies
  • February 5, 2025

Hi, can I ask to add one more album, Giuda "The Early Years - Racey Roller Demos & Outtakes"? it's available on almost every music streaming app but deezer. Thank you

https://music.apple.com/it/album/the-early-years-racey-roller-demos-outtakes-ep/1542612383


Jaime.Deezer
Community Manager
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  • Author
  • Community Manager
  • 5104 replies
  • February 7, 2025

It might be the case that the artist decided to be on those platforms only due to rights, among other reasons.
I’ll follow up with the music team.
In the meantime you can always add it as MP3 to your music library following the instructions on this link form our support page:
https://support.deezer.com/hc/en-gb/articles/115004221605-Upload-MP3s-To-Your-Deezer-Account
 

Thanks :) 


  • Tiny Dancer
  • 1 reply
  • February 16, 2025

How about geoblocked content? I’m finnish and I’d really like to get to listen to Fate Gear https://www.deezer.com/en/artist/85393362 and Gungire https://www.deezer.com/en/artist/289199441 on this amazing platform, my two favorite japanese bands atm :) I can see only one EP from Fate Gear here and one single from Gungire. From my understanding both are releasing content indepently so I don’t believe it’d be that hard to remove that block, Mina (captain of the band) has even released all their records on youtube for free to listen but the quality is of course not so good….so please, pretty please with a cherry on the top make me (and many others) happy :D


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