The requested content is not loading. Error: MS1002

​@JCDinPGH please contact our Deezer Support Team and share a copy of the email that you mentioned and  one of our agents will check your account and help with your request.
Thanks

I submitted a web form with the entire email thread. You can see that Alvin, a customer care agent, keeps telling me for over a week that he will get back to me when technical support looks into the ms1002 error. It's been over a week and no reply from technical support. 

Me too, i encounter the same issue everytime i try to put some music on ! 😔

If you can fix that 👍

Hi, can you review my case please??? Error ms1002

Have a great day

I have the same error on my account, i cant listen to any of my playlists. I paid for the service btw. I have the  Error ms1002 

Thanks by advance, have a great day !

​@Naillik ​@Viviboss ​@Unruffled1902 please get in touch with our Deezer Support Team and one of our agents will be able to help with your request.
Thanks 

I think the biggest problem here is, regardless of the account activity, if an account is flagged/suspended/banned there is no notification. There is just an account that cannot play music that you are still charging for. If I violated ToS ban the account, send me an email and we can go from there. Quietly restricting it while still allowing sub charges to happen will 100% land you in court, at least in NY state, eventually. Charging for a service you are actively denying the use of isnt a ToS dispute its a legal dispute. 

This is incredibly substandard for what I thought Deezer was.

This never went away. It never resolved itself. Support never got back to me. You have lost a customer simply by doing nothing.

How to resolve this, on going issue for week now.

Same issue here, first i got emails asking to reset my password (like 2 times this month, for no reason), then yesterday music playback is stopped with this exact error.