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exogadget
Guitar Hero
April 22, 2025
Answered

The requested content is not loading. Error: MS1002

  • April 22, 2025
  • 71 replies
  • 2644 views

Doesn’t matter what software I use, I’m getting this error:

"The requested content is not loading. Error: MS1002"
In freshly installed Android app, in Windows 10 app, just in browsers - MS Edge, Firefox, Waterfox, never mind.

I logged out/in, cleaned cookies, caches etc.

    Best answer by Jaime.Deezer

    Thank you all for contacting us regarding the MS1002 error message you receive.
    Our security system has detected potentially fraudulent activity on your account. This automated detection is part of our ongoing efforts to maintain service integrity and ensure compliance with our Terms of Service.
    If you believe this has been triggered in error, please let us know and we will review your case.
    Thank you for your understanding.

    71 replies

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    Roadie
    Ivan.Toth
    Roadie
    July 5, 2026

    Yes, same here, and they're not doing anything to fix the problem, besides posting the same stock message that their system has detected potential fraud on the account, without substantiating or specifying what that fraud might be. I certainly haven't done anything new or unusual, so there must be a fault in their system. Instead of fixing it they prefer to blame the customer. 

    TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement