Synchronised Queue-List

Merhaba. Bilgisayarda açtığım şarkıları, telefonumdaki uygulamanızdan kontrol edemiyorum. Bence Spotify gibi bunu sağlayabilmenizde fayda var. Eminim ki cok daha kullanışlı olacaktır.

Hi there @Güle 

Thank you for your patience. Sorry for my reply in English - Turkey isn't supported here in the community yet.

Please see above, this is possible if you select the option in your settings.

The Mac app seems to reset the queue every time the app is restarted, which is quite annoying because I cannot resume where I left - the absence of a history doesn’t help either.

But in the iOS app the queue survives restarts.

Note that I’m not talking about synchronized queues (I like to have them separate across different devices).

Is the persistent queue a lack of feature, or is it something wrong in my configuration or installation? In the former case, is there an ETA if it’s planned or in development?

Hi @jeden thank you for contacting us regarding this matter. Could you please check whether you have activated Synchronised Queue-List on your iPhone and whether these are the songs you then see in your Mac Deezer Desktop App? If that is the case, you simply need to deactivate Synchronised Queue-List in your Audio Settings 

Please let us know in case you need any further help. 

Hi Pia,

thanks for your reply.

Synchronised Queue-List was enabled on the iPhone, I’ve disabled it, but I see no change on the Mac. 

And the problem is NOT about a synchronized queue. On the Mac the queue is always empty when I restart the app.

Hi there @jeden 

Thanks for coming back to us.

Have you checked the synched queue-list option on the desktop app? It's on the player, by clicking on the equaliser button (the last one of the 4). Have a look and also let us know which version you've got - I also encourage you to logout and login again on the Mac 

Hi,

it’s disabled, and it’s always been disabled. 

The version I have is 4.19.10.80, and I experience this problem since when I use Deezer. A few months ago I also bought a new MacBook, it didn’t work in the same way after a fresh install - needless to say I’ve also tried log out/in, and reinstallation.

Anyway I notice that the same problem happens if I use Deezer from the web. If I add an album to the queue, I close the page, and open it again, the queue is empty. So it doesn’t seem to be a problem limited to the macOS app.

Instead on the iPhone it works as expected - synced queue is disabled, the last played song is always remembered, so is the queue.

Thanks for coming back @jeden, that's my point, it needs to be activated across all devices/apps to remember where you left it. Apologies if I misunderstood it 

Hi @Rudi, 

I think there’s a misunderstanding here - or it’s me not understanding how this is supposed to work. I do NOT want to sync the queue on all devices, I want each device to have its own queue

Got it @jeden that's all I need to know now 

I'll have to pass the info to our devs who work with the desktop app in that case - thank you for your patience 

I want to be able to be listening on my desktop app, then seamlessly switch to listening on my phone exactly where I left off in the playlist/queue/song. Spotify seems to do this easily. They even let you control your music with more than just the device you're listening on. Also, make the desktop app integrated with discord so people can see what I'm listening to. Personally, I grant that Spotify is a superior app, but Deezer has a better recommendation album and that's why I give them my money.

Hey @darkwolfxj 

Thank you for your support, it means a lot. Please note that we already have synched queue lists, as you'll see above and here 

And for the Discord presence, please support this suggestion by voting here 

Not working!

and not only it’s not working, I can use the same Family member at the same time at two different devices. meaning my family subscription is useless and I can switch back to Deezer Premium.

I tried everything, log-off from all devices, unlink all devices and link them back, yet it’s not working.

I am using the latest Android version on my mobile and deezer.com via Chrome on my PC.

Make sure to activate the sync on the browser too @gazoom and please try clearing cache + cookies to see if it helps and report back to us, if you can! I'll pass it on 

Yeah, queue sync does not work for me either. I have a problem on desktop that I get an old queue when I start up Deezer if Queue sync is turned off (I have created a ticket for it.) Enabling Queue sync makes the correct last used queue show at startup, but the sync does not work. In other words: turning queue sync on gives me the behavior I want, separate queues on different devices - with the correct queue resumed at startup.

Still not working!
My is flagged, and it only sync the queue when it is a saved playlist, my or from any other user, but If I build one sporadically, it do not sync! VERY, VERY ANNOYING! And I don’t think that the price for the premium service is cheap for something like that to happen constantly!

This post is from 4 years ago and the issue still exists!