Like the title says, shuffle icon disappears the moment you start casting.
I wonder what possible reason you would have for this behaviour?
Shuffle button missing while casting from Deezer Android app to anything.
Userlevel 2
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Ok. Thanks for that info. This is going crazy! Damn it man!! 😂 I just wanna hear my rap, reggae, r&b, ol soul, pop, country, rock music playlist All together! 😂
Userlevel 7
+7
Sure thing
You definitely got a point here and this has been a demand for quite some time now. We don't have the concrete plans for Chromecast yet but I can assure you that our big focus for 2021 is to improve connectivity and these existent integrations 
Same issue here. I’ve been using Deezer for some months now and my main issue is the shuffle and cast feature. It doesn’t make sense to have to stop casting, then shuffle your playlist, and cast again.
Userlevel 7
+7
Hi
Thanks for your patience
nel frattempo continuo attivando la riproduzione casuale della musica dal mio Apple Watch
I hadn't seen this and made a similar post. they made the ios app worse. disappointed
No. Sorry. Doesn’t work
I agree. This was my favourite Deezer feature and one I used on a daily basis. The algorithm was great too. Discovered so many hidden gems from my library, this way.
Is there any other service that has this feature? I’m currently trying out Tidal and YT Music. But those too doesn’t have it :(
Hi, I'm commenting here hoping that more people will join and that maybe the Shuffle My Music feature is restored. As many others have shared, this is almost exclusively the way I use Deezer and I honestly don't see myself paying for a monthly subscription without that feature
Userlevel 7
+8
- Deezer Legend
- 1269 replies
-
28 November 2023
Only in the iOS beta version yet, not the normal one, and probably the same for Android.
It’s worse than that. When casting, there is no indication whether Shuffle is on or off. You can turn it on (inadvertently) by pressing Shuffle Play on a playlist, but you cannot turn it off. From then on everything gets shuffled.
The feature on My Favourites which allows you to shuffle your entire library has gone. I actually may leave Deezer now. Also don't like loss of album length & most played track info either. Logo is worse. The Nov' 23 update makes the service worse.
Interesting, I can shuffle my “Favorite Tracks” on Android.
Which version are you using?
Every once in a while I like to try other services, on this case, One other than Spotify, my main music app, to know where the competence is, this month I did this with Deezer, unfortunately, this issue with my nest device its more important than it seems, and then entering on the forums and seeing that the issue was supposed to be solved a year ago…
Just saying that this feature not being available yet, it's the kind of thing that makes you lose costumers...
Plus 1 from me on this issue.
I'm currently on the trial hoping to move over from Spotify and the one issue that's stopping me is the poor Chromecast support.
I use it daily and it's jus clunky. The shuffle option is absent as mentioned, but also after playing a few songs from the playlist the Chromecast devices seem to have to reconnect and reload, causing the connection sound to come through my speakers.
Skipping music is slow and seems to reload the entire playlist again.
Userlevel 1
+1
hear what the incompetent support people say:
Azucena (Deezer Support)
11 Nov 2023, 16:35 GMT
Hello Michele!
Thank you for contacting us!
We've received some reports from users who are experiencing some problems with our app after the latest update. But don't worry, the shuffle mode for your songs and favorites is still with us.
To solve this problem quickly and efficiently, I'd like to ask you to follow the steps below:
Open the application and go to your playlists.
Select the one you like best.
Click on the first song.
Go to the screen where the song is playing and then to the bottom right corner, where the Shuffle icon is.
Click on it. A little ball should appear below the icon.
This will activate shuffle mode in your playlist and you'll be able to listen to your songs in shuffle mode.
Hi! I guess that wasn’t the concern. The “Shuffle my music” feature used to play all user’s content in shuffle mode. Now, this feature is gone. Yes, we can go and turn on one playlist, then add others to queue and then push the shuffle icon. But this is pure nonsense, isn’t it?
That's great news…. NOT. I rarely use the web version. Nothing against you, I assume you are trying, but I am still upset at Deezer for the continuing insensitivity to paying customers and am not optimistic that I will ever see the shuffle button again.
Userlevel 1
The fact that it is on the web (and also available in Car Play and perhaps AA?) makes it all the more perplexing that it is gone from the phone apps. It also doesn’t feel very reassuring that it won’t disappear from the web and CarPlay apps rather than come back to the phone at this time.
My fingers are crossed that this was just a huge oversight but I can’t reiterate how important this feature is to my overall experience. I feel like it literally makes up for the huge shortcoming on the music discovery side.
Fyi: I'm on Beta 8.0.1.5. Dated 14 Nov. Not fixed.
Userlevel 7
+5
Hi
It appears that she understood you were talking about the shuffle on the player. Apologies for any misunderstanding.
Regarding your question, the feature is still up and running on the Web and Desktop app, plus you can keep shuffling your favorites on mobile.
We've thrown the question to our developers to find out if the button will be making a comeback on mobile anytime soon. We have just heard they are considering bringing it back but in a different place in the app.
Once we have more news I will make sure to loop you all in.
Appreciate your patience, everyone!
Userlevel 2
cannot believe this feature has been removed it is the number One reason I subscribed to Deezer... removing this feature indicates that whoever does the upgrades for Deezer either doesn't use the f****** service or is not a true music lover!!!!!
Userlevel 7
+7
As
I have asked our developers if the button will be back soon or not on mobile and I’ll update you all once I hear back from them.
Thanks for your patience
In the meantime you can open Deezer on your PC and shuffle your music. You will then see that it replicates on your phone when you open the mobile app. You will then be able to play around with the music player on your mobile as if the feature existed in the mobile app.
Crazy I know, but it maybe a workaround for some like me, as “shuffle my music” is the way I listen to Deezer.
Userlevel 7
+7
Apologies for how you feel
Could you please be a bit more constructive and let us know what's the problem with your experience? Are you referring to the button not showing or shuffle mode not being present?
Could you also let us know in what device and app version you're observing this? The issue hasn't been replicated on our side yet so it's a bit complex at the moment.
Userlevel 7
+5
- Deezer Legend
- 573 replies
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11 November 2023
There are many topics around this issue here in the Community.
This is one:
Agreed. I'm on Beta 8.0.1.5. Dated 14 Nov. Not fixed.
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