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Shuffle button missing while casting from Deezer Android app to anything.


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114 replies

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Fyi: I'm on Beta 8.0.1.5. Dated 14 Nov. Not fixed. 


Leonídia.Deezer
Alien SuperStar
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Hi @Michele.Stress.Muliere @Harry Beahen @Dawg @Captain_Eric1, looking at the reply of our colleague, it seems she might not have understood correctly which shuffle you were referring to.

It appears that she understood you were talking about the shuffle on the player. Apologies for any misunderstanding.

Regarding your question, the feature is still up and running on the Web and Desktop app, plus you can keep shuffling your favorites on mobile.

We've thrown the question to our developers to find out if the button will be making a comeback on mobile anytime soon.  We have just heard they are considering bringing it back but in a different place in the app.

Once we have more news I will make sure to loop you all in.

Appreciate your patience, everyone!


  • Runaway Baby
  • 5 replies
  • November 14, 2023

cannot believe this feature has been removed it is the number One reason I subscribed to Deezer... removing this feature indicates that whoever does the upgrades for Deezer either doesn't use the f****** service or is not a true music lover!!!!!


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5294 replies
  • November 12, 2023

As @JRR mentioned, te feature is still available on Web and Desktop app, and you can still shuffle your favourites on mobile.
I have asked our developers if the button will be back soon or not on mobile and I’ll update you all once I hear back from them.
Thanks for your patience


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  • Lover
  • 24 replies
  • November 9, 2023

In the meantime you can open Deezer on your PC and shuffle your music. You will then see that it replicates on your phone when you open the mobile app. You will then be able to play around with the music player on your mobile as if the feature existed in the mobile app. 

Crazy I know, but it maybe a workaround for some like me, as “shuffle my music” is the way I listen to Deezer. 


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  • Lover
  • 24 replies
  • November 9, 2023

Hi, Let’s hope Deezer techs are working on this. The feature is still available on PC but not on Android, so hopefully they just forgot about it with the new update and we will have it back soon also in our phones. Otherwise I will probably swap to another music app. It worked really good and it is the main reason why I pay for Deezer and not Spo.


  • Runaway Baby
  • 2 replies
  • November 11, 2023

No it has gone, I won’t be staying on Deezer unless it gets put back


  • Tiny Dancer
  • 2 replies
  • November 11, 2023

Is “shuffle my music” still on Deezer?


Noam Asulin wrote:
Wars van Poeha wrote:

Since the new version, the shuffle button has disappeared. I can't play all my music right now. This is now only possible per playlist. This used to be possible.

Correct . It is being checked with the devs . For now you still have it on web and desktop 

Disappointed! 


  • Tiny Dancer
  • 1 reply
  • November 12, 2023

So, purely by chance, have found a shuffle button if you go into Favourites, then Downloaded Music. Not sure any user experience testing happened on this latest 'enhancement'!? Time to move providers I think


  • Tiny Dancer
  • 1 reply
  • November 15, 2023

I cant find where i play shuffle playlist on the new update of deezer. 


MrHaroldA
Tiny Dancer
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  • Tiny Dancer
  • 97 replies
  • November 15, 2023
Rudi wrote:

We don't have the concrete plans for Chromecast yet but I can assure you that our big focus for 2021 is to improve connectivity and these existent integrations :thumbsup_tone2:

@Leonídia.Deezer , if my calendar is right, 2021 is long gone.

This issue is of course 100% related to this one, which dates back to 2018(!).


Chromecast support has been completely broken for more than 5.5 years now, and the linked issue is even stamped “Not for now / we don’t care!”.

I can live with the new design and the annoying auto-scrolling, I can get used to the new logo … but please make sure that core features are working!

Every time I have friends over I’m kind of ashamed that I’m using Deezer because you can’t add anything to a queue wile casting as I once told that Deezer was superior over Spotify. But boy, I was wrong. 😞


  • Tiny Dancer
  • 1 reply
  • November 15, 2023

I hope you can bring some more information about the album like the favorite or most played track. a preview and link to Wikipedia would be nice  


Leonídia.Deezer
Alien SuperStar
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Hi @toniok12, thank you for your feedback.

Regarding the topic of "bringing back the album year and the total number of songs in the playlist", I would like to mention that we are aware of this problem and that it is being fixed for the next update.

If you're interested in resolving the issue promptly, you might want to take a look at the Beta version, where this particular issue has already been resolved.

Let me know if there's anything else you'd like help with.


Leonídia.Deezer wrote:

Hi @toniok12, thank you for your message.

Indeed, with the new update, some information about playlists and albums is missing.

We are aware of the problem and it will be fixed in the next update.

In the meantime, you can try the Beta version, where this problem has already been fixed.

Thank you for your understanding.

 

Hey Leonidia, 

Any news on bringing back “Shuffle My Music” feature on mobile apps?


Leonídia.Deezer
Alien SuperStar
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Hi @Goran Simonoski we've thrown the question to our developers to find out if the button will be making a comeback on mobile anytime soon. 

We have just heard they are considering bringing it back but in a different place in the app.

Once we have more news I will make sure to loop you all in.

Appreciate your patience!

 


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  • Lover
  • 24 replies
  • November 16, 2023

Some users just reported the button is not available yet in the new beta version so it seems that this is not going to be quick. 

I asked about this same issue (no shuffle my music option) in LG and Samsung TVs about a year ago. After many polite emails and chats saying the option would come soon, one year later the button is not there yet. Let's hope this takes shorter to come back 

In the meantime I am checking services that do offer this feature. Suggestions appreciated 


JRR wrote:

FYI a Deezer member stated in another language thread that the developers are working to probably include “Shuffle my music” as a part of Flow. They do not know when. Apparently they are concentrated on this “shaker” thing, top issue right now.

This “connect with your friends” “listen to what others are listening” hysterical hype razes everything. I like Deezer because it is a great MUSIC app. That is not “love for Music” as the deezer motto states, that is pure superfluous nosing around. I give my friends a call and have a beer if I need to connect with them and talk about music. 

So now we can’t shuffle our own music but we will be able to shuffle our friends’. I might create a false friend with all my music so I can listen to it 🤣 This is going crazy.

😂😂😂😂😂😂

 

 


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  • Lover
  • 24 replies
  • November 17, 2023
Wars van Poeha wrote:

My friends have horrible taste in music! Please let me listen yo my own music in shuffle!

😂

 


Please bring shuffle my music back. This is now severely limiting my use of Deezer as this is the feature I use almost exclusively 


Michele.Stress.Muliere wrote:
JRR wrote:

FYI a Deezer member stated in another language thread that the developers are working to probably include “Shuffle my music” as a part of Flow. They do not know when. Apparently they are concentrated on this “shaker” thing, top issue right now.

This “connect with your friends” “listen to what others are listening” hysterical hype razes everything. I like Deezer because it is a great MUSIC app. That is not “love for Music” as the deezer motto states, that is pure superfluous nosing around. I give my friends a call and have a beer if I need to connect with them and talk about music. 

So now we can’t shuffle our own music but we will be able to shuffle our friends’. I might create a false friend with all my music so I can listen to it 🤣 This is going crazy.

😂😂😂😂😂😂

 

 

I'm laughing and crying at the same time.. 


  • Tiny Dancer
  • 2 replies
  • November 17, 2023

Ok. Thanks for that info. This is going crazy! Damn it man!! 😂 I just wanna hear my rap, reggae, r&b, ol soul, pop, country, rock music playlist All together! 😂


nel frattempo continuo attivando la riproduzione casuale della musica dal mio Apple Watch


bluezzbastardzz
Deezer Legend
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Only in the iOS beta version yet, not the normal one, and probably the same for Android.


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5294 replies
  • September 26, 2024

Hi @JRR could you please check on web or dektop app, that you have deactivated the automated recommendations and let me know if the problem persists.
Thanks

 


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