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One Hit Wonder
December 7, 2020

Shuffle button missing while casting from Deezer Android app to anything.

  • December 7, 2020
  • 115 replies
  • 1327 views

Like the title says, shuffle icon disappears the moment you start casting.


I wonder what possible reason you would have for this behaviour?

115 replies

Roadie
May 15, 2021

It’s worse than that. When casting, there is no indication whether Shuffle is on or off. You can turn it on (inadvertently) by pressing Shuffle Play on a playlist, but you cannot turn it off. From then on everything gets shuffled. 

Rudi
Ultimate Superstar
Ultimate Superstar
May 17, 2021

Yes @NativeMichael 

The Shuffle feature can only be activated before you cast/stream your queue list - because it isn't a cast feature yet.

There has been a good discussion around this over time, so thank you for adding to this. I'll be forwarding your comments on!

Roadie
May 18, 2021

5 months after this thread was started and this is still not resolved? wtf

Rudi
Ultimate Superstar
Ultimate Superstar
May 19, 2021

Apologies for how you feel @papipapi 

Could you please be a bit more constructive and let us know what's the problem with your experience? Are you referring to the button not showing or shuffle mode not being present?

Could you also let us know in what device and app version you're observing this? The issue hasn't been replicated on our side yet so it's a bit complex at the moment.

Roadie
August 26, 2021

Copied an 8 month old post in this thread.  I still have the same problem.  There is great frustration about random and shuffle but you do nothing about it more than promise.  are you going to fix it at all, honestly?

"

Shuffle button missing while casting from Deezer Android app to anything.

J

Like the title says, shuffle icon disappears the moment you start casting.


I wonder what possible reason you would have for this behaviour?"

Rudi
Ultimate Superstar
Ultimate Superstar
August 28, 2021

Hey @Sara Kjellin 

The button doesn't disappear, it's only because we haven't developed the shuffle option for casting yet - simple as that.

The good news is that this is now on our radar and I'm confident our teams will be looking into it in the near future - at the moment we're all focused on lowering the bugs in our platform. Hang in there, please!

Roadie
September 3, 2021

Ok. And what about random? Random, not shuffle. 

It's been in demand for a long time and nothing seems to happen ?

Rudi
Ultimate Superstar
Ultimate Superstar
September 4, 2021

It's moving up on our priorities @Sara Kjellin please hang in there, I can see this being developed :relaxed:

Jens684
Guitar Hero
Guitar Hero
January 7, 2022

Hey guys. This was supposed to be a focus in 2021. Well, Happy New year! 

When can we expect cast fixes? 

 

When casting I:

... am missing shuffle

... am losing the widget and can't place it again. Gone from the drawer

... am losing the ability to change the queue by hand. And no "play next" or "add to queue" options either.

... can't control volume with my hardware buttons on my phone. I have to click the cast icon and control from there.

 

Have a good 2022 and good luck fixing these. I really want to stay with Deezer. Perhaps you could roll out a Tesla app. Like Tidal did. 😉

Roadie
April 10, 2022

Every once in a while I like to try other services, on this case, One other than Spotify, my main music app, to know where the competence is, this month I did this with Deezer, unfortunately, this issue with my nest device its more important than it seems, and then entering on the forums and seeing that the issue was supposed to be solved a year ago…

Just saying that this feature not being available yet, it's the kind of thing that makes you lose costumers...