Skip to main content
One Hit Wonder
OllieY
One Hit Wonder
January 26, 2023

says I'm offline when using mobile data

  • January 26, 2023
  • 2 replies
  • 538 views

When I'm using mobile data Deezer says it's offline even though it's not even in offline mode. WiFi this doesn't happen. FIX!!

This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

2 replies

Anonymous
January 29, 2023

Hey @OllieY 

Have you checked the app settings to see if deezer even has permission to use mobile data?

Which version of the deezer app do you have installed? Which Android version?

    Guitar Hero
    Keith Miller
    Guitar Hero
    March 13, 2023

    I have the exact same issue for a few months now. It's super frustrating especially since my carrier plan is not unlimited.  When wifi is on the message goes away. Thought maybe it was an issue with TMobile so I switch my phone over to US-Celluar channel since I'm a FI subscriber. Issue seemed resolved for about two minutes then it was back.  I've tried clearing data, cache, uninstall, reinstall made sure data could run in the background, several power cycles, logging out and in, changing passwords and just about everything a person could imagine doing to no avail. I'm using app ver. 7.0.24.47 on a pixel 7 pro. 

    TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement