Answered

Require API auth to login again

  • 9 September 2019
  • 29 replies
  • 2086 views
N
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I was in the middle of adding songs to my playlist when I automatically logged out of Deezer. I tried logging back in and it is saying "Require API auth". I already tried re-installing the app and it still does the same thing. Please help.
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Best answer by Frustrateddeezeruset 23 September 2019, 20:16

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29 replies

L
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Userlevel 6
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Hi @Guilly,
Sorry that you are having that experience. can you please try uninstall and install the Deezer app.It should solve the issue.

L
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I have the same problem. Can you please help me solve it?

G
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L
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Userlevel 6
Badge +5

Hi @Guilly, @karin.dehaan 

Sorry to hear that you are having this issue. To help the investigation, can you please send me a screenshot where I can see the message you are seeing on you phone.

Thanks

G
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I keep having the same problem on my mobile device, the service keeps telling me i need api authorisation. Re-installing the application doesn't fix the issue either.

K
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Hoi ik kan niet meer op deezer inloggen, ze vragen een api API-authenticatie geen idee wat ik moet doen nu. Heb een premium abonnement  bij deezer via t mobile.

Yula
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Userlevel 7
Badge +10

Hey @mrtiamnsgueser, this is on your android phone, right? Could you please tell the Android version of your phone, 

the version of the app? Send a pic of what you see as well if possible? Thanks! 

(She/her) add your pronouns to your signature!
mrtiamnsgueser
Rank

I’m having the same problem. Thought at first it was because I was trying to play Deezer through car but I can’t log on at home either. I saw something similar here: https://andersenlab.com/services/custom-api-integration-andersen

Hey everyone! I just wanted to share my frustration with the Deezer app. I was happily adding songs to my playlist when suddenly I got automatically logged out. And now, when I try to log back in, it keeps saying "Require API auth." I've even gone the extra mile of reinstalling the app, but unfortunately, that didn't solve the issue.

I'm really hoping someone here can help me out with this problem. Has anyone else experienced a similar login issue with Deezer? Maybe there's a workaround or a solution that I haven't tried yet. I rely on Deezer to keep my music collection organized, so it's quite frustrating to be locked out like this.

Any advice or assistance would be greatly appreciated. Thanks in advance, and I hope everyone else is having a better experience with their music apps!

M
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It may read, "Error: Failed to play" or "The requested content is not being loaded." When it comes to technical difficulties, the answer can be as simple as turning your phone off and on again. It's also worth logging out and back into your account because this can help resolve most connection issues.

 

Regards: Demolition Contractor

H
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Having the same problem. Deezer app gives api ayth error. Desktop version works fine. (Android phone)

R
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It is on my android phone, but, actually, I uninstalled the app and installed it again and it started working. YAY! 

Thanks for your quick response! 

Yula
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Userlevel 7
Badge +10

Hey @Raquel Gomez, 

from which device are you having this problem? 

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R
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I was in the middle of adding songs to my playlist when I automatically logged out of Deezer. I tried logging back in and it is saying "Require API auth". I already tried re-installing the app and it still does the same thing. Please help.

Same here, and it won't let me log in 

M
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J' ai un problème avec l Api Auth . C est écrit require Api Auth .

Alfredo.
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Userlevel 6
Badge +3

Hello @Beatrice.Salate.Santone 

Could you share with us more information to be able to help you out, please?

Thanks :) 

B
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H

Pia.Deezer
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Userlevel 7
Badge +3

Hi @Ana Teresa Verduzco I just unlinked your Deezer account from Facebook. Please log in with your Deezer email address and your Deezer password. :wink:

A
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I have the same problem, my account is linked to facebook, please help me log in again

Rudi
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Userlevel 7
Badge +7

Hi there@Chasity @BO Dubaimall 

Sorry about that. Could you try that once more? Please avoid logging in with FB or Google (in case you do), but do it directly with your email address and changed password. Please also reinstall the app to the latest version before doing that 😉 let me know if it works!

B

Hi. My account requires API Auth. Can’t log in to my iPad. I have Deezer premium

C

I’m dealing with the same problem. I’ve reset my pass word and it’s still not working 

Rudi
Rank
Userlevel 7
Badge +7

Hi there @Daiolive81 

Sorry that's happened. Could you try following @Frustrateddeezeruset's recommendation above? On top of that, I've sent a password reset email to help things out. Keep us posted!

D

I changed phone and get this error everything I try logging in! Can you help?

F
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No, as it was working I haven't reset the password.
Rudi
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Userlevel 7
Badge +7
Thanks for reporting it back @Frustrateddeezeruset. But have you reset your password as I suggested?

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