Random Playback of downloaded content

Hello @Urmelausmall, 

I could not reproduce the issue. 

Could you sen me a picture of what you click when it plays the whole library? 

Thanks for your answer, here is the picture. I click on Downloads, and then on the red random Playback Button. It happens all the time when the Offline Mode is not enabled. 

I have this problem too. Going into offline mode forces the app to only play downloaded tracks but as soon as I switch that mode off it starts playing tracks that I haven’t downloaded. I know this because my only downloaded tracks are my favorites and a small playlist for running.

Deezer version 7.0.21.43 (auto updates are on)

Android version 13

Hey @Tony Smith @Urmelausmall! 

We can reproduce it only on the Beta Version, please use the normal version and this issue should be solved.

Please let me know. 😊

Take care.

Thank you, this fixes my Problem. I have forgotten that I am at the Beta Version. 

Hello again. Today I received a regular Update to Version 7.0.21.68 and the Error is back again. 

Going back to the normal version from beta didn’t fix this for me. It still plays tracks that aren’t downloaded.

@Johnathan Finotti I don't know why this has been marked as answered? I still have the problem, as does the person who asked the question. Cheers, Tony 

Hey @Tony Smith 

Sorry about it.

I sent your update to the right team, they are investigating it and I’m waiting them to return to me.

When I got the feedback I let you know. 

Please let me know any questions.

Thank you.

Apparently a bug has been carried over from beta to stable 7.0.21.68. (Just a guess.) The German community is also complaining about this.
Does the new beta 7.0.22.19 work?

Just installed the Beta (7.0.22.19) and the Bug is still present. 

@Urmelausmall 

Thanks for testing.

Is this fixed? And if yes, which version? Thanks.

EDIT: I tested it. Still there. On 7.0.21.75 (Not beta)

Sure there is a workaround by turning setting to “Offline Mode,” but that’s not without it’s drawbacks. Still thought you’d want to know.

Regardless, I sure do not want to be using data to stream without knowing it. 

Newest Beta 7.0.23.1, the Bug is still present. 

That's bad. But good to know. Thanks. Any word from Deezer?

Users are going to be angry when they find out they've been streaming music and not just listening to downloaded music. That consumes people's data plans.

@Johnathan Finotti Any word from Deezer? Also, please remove the "answered" designation of this thread. It's still broken, OK? 

New Beta 7.0.23.29 is out. The Bug is still present... 

Ugh. Not good. Thanks for checking. 

Newest Beta 7.0.23.51 and still the same Bug. It's really starting to get annoying. 

Thanks. And yes it is. People are using their data when they don't know it. That's bad. 

@Johnathan.Deezer What's the status of this? Because people are unknowingly using data, seems this should be a priority.

It's not just an inconvenience, it's costing people. See what I mean? 

Hey @Captain_Eric1 & @Urmelausmall ! 

Sorry about the delay around here, I didn’t see it before. 😓

I asked the correct team about it and as soon as they return to me I let you know guys! 🤞🏽

Thank you for the feedback! 🙏🏼

Hi guys! 

Can you please try to update the app to our normal version 7.0.24?🤔

Thank you.

I just updated to the 7.0.24.23 (Beta) and Bug is still present. I have a lot of downloaded content and don't want to reinstall to get the Standard Version. So I hope there will be another one to test it. 

I’ve just taken a look and my android phone says I am on the most recent version at 7.0.23.58? Perhaps 7.0.24 hasn’t reached the UK yet? Version 7.0.23.58 still has the bug.

@Johnathan.Deezer  I haven’t received 7.0.24 either. What’s going on?