Playlists keep refreshing/ jump to top song

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Thanks for the info @Anshelmo 🙏

Some users that are experiencing this bug have more than 300 albums saved in the ‘Albums’ section, that’s why I was wondering if you were in the same situation; hopefully the bug will be fixed very soon 👌

I only have about 50 albums.

Has there been any progress on this issue ?

I understand it takes time, just asking :)

Kind regards,

Neil

Today was an update for the Android App but the bug is still there. 

Same issue is still there, must have been for something else. Deezer admins, any word?

I’ve tried to reproduce your issue on my Android phone, but I wasn’t able to do this.

I’ve scrolled down, I’ve picked a song, started playing, went to the homescreen, locked my phone. And after a couple of minutes I went back in Deezer to the playlist and it was still at the same spot.

Deezer 7.1.2.11

Android 12

Cheers awesomemac, i'm using android 13 though so this might be the issue. To be honest i thought it would be a quick fix but it seems to be more complicated than expected.

Hi @Neilo1991, I'm sorry to hear about your experience.

Have you considered reinstalling the app and clearing the cache? Sometimes, these steps can resolve common issues.

Furthermore, rebooting your phone might also help.

If you could record a video detailing the step-by-step process you're following, it would greatly assist us in understanding the problem.

https://drive.google.com/drive/folders/1r3-m2bQhZcYriPePXGib2CCrPXqkMOdu

This is a screen capture which shows the problem. After showing lyrics (it happens even without showing the lyrics but after that the bug is instantly) and going back to the Playlist, the playlist has jumped to the top and is no more at the last point (artist, whatever) it was before. 

Some bugs in the deezer app are there long times. Its offtopic, but when you stream via Bluetooth to (in my case) a Teufel boomster, everytime (!!!) I tab on another song, it wont play over the Bluetooth speaker but only in the App (you see that the song is playing, but you cant hear anything). To get the sound back you have to pause the track and wait some seconds and then click "play" or you go to the song before and click "next". Weird. This bug is around many years. 

Okay deezer admin, seriously we need more communication. I have not had the problems that are mentioned above. There seems to be serious issues with the coding that is being inplemented. I have no issue with playing music from a playlist other than 'favourites'. If i create a playlist and play a song, i can go to another app and come back to deezer, the playlist position has not changed but if i do this in playlist 'favourite songs' i have a problem of it going back to the start.

We are supporting the deezer company, at the beginning of this thread, deezer admins were responding, but now silence. I understand you guys are busy, but leaving us without reply for so long is not good enough. I am a little drunk writing this, so apologies if i am coming across as rude but the app experience is going to shit. I love this app and i recommend to everyone to change from spotify but you guys have to get the act together 🙏

Much love ❤️