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login android


I can't login on Android 12. I tried the beta version as well as the current version of the app. Login on a windows laptop, an Ubuntu device in a browser, all works fine. But not the app on my phone.

I have the Deezer family plan. What's going on?

Best answer by Zayn-T

It’ll probably be related to this @my username From Deezer Twitter: Breaking News 🚨 We're experiencing a global server issue at the moment. You may not be able to log in or access all your music content.Bear with us while our teams are investigating this issue. Apologies for the inconvenience.

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5 replies

Zayn-T
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  • Lucky Star
  • 152 replies
  • Answer
  • July 15, 2022

It’ll probably be related to this @my username From Deezer Twitter: Breaking News 🚨 We're experiencing a global server issue at the moment. You may not be able to log in or access all your music content.Bear with us while our teams are investigating this issue. Apologies for the inconvenience.


Tiddybrook82
Lover
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Same problem for me and not having Twitter I wasn't aware they had made an announcement. Guess we'll just have to sit tight until they figure out what's causing the problem and fix it.


  • Author
  • Runaway Baby
  • 1 reply
  • July 15, 2022

Ok, in that case I just wait for the IT department to solve the issue.

I don't use Twitter either. Put a message online on deezer.com/community and anyone can see there's a problem with the servers...


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5104 replies
  • July 15, 2022

@Tiddybrook82 @my username  the service is up again and can be used but we are monitoring the situation.
Please do not hesitate to reach out if your should encounter recurring issues.
Thank you for your patience


Tiddybrook82
Lover
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Yes its resolved now, I’ve been able to login again using the Google login button.