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Listen in Deezer option disappeared once I login to Shazam

  • September 4, 2020
  • 4 replies
  • 206 views

Before logging into Shazam, the option to Listen in Deezer was there.

Immediately after logging into Shazam, the option disappeared. See attached screenshot.

Any ideas what is going on?

P.s. according to an article on Apple support page to Deezer should be there. This just isn't the case. Does it depend on the song??

 

Best answer by UserMatt

@Rudi Reinstalling both apps did the trick. Seems the apps did not see each other. I now have the option to listen to the song in Deezer! :) 

 

Thanks!

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4 replies

Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • September 5, 2020

Hi there @UserMatt 

It seems that should be answered by Shazam themselves, as we don't develop their app. Have you tried reaching them about this?


  • Author
  • Runaway Baby
  • 2 replies
  • September 8, 2020

Hi @Rudi 

 

I haven't yet, no. Thanks for the tip!


  • Author
  • Runaway Baby
  • 2 replies
  • Answer
  • September 10, 2020

@Rudi Reinstalling both apps did the trick. Seems the apps did not see each other. I now have the option to listen to the song in Deezer! :) 

 

Thanks!


Yula
Moderator
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  • Moderator
  • 3225 replies
  • July 31, 2022

 Hey there everyone! 

We are testing a new feature to recognize a song by just, 

humming, singing or whistleling into your phone! 

If you want to help us out show your interest here:

https://en.deezercommunity.com/hum-sing-whistle-test-the-new-feature-72/songcatcher-hum-whistle-or-sing-test-the-new-feature-74126

 


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