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One Hit Wonder
July 25, 2023
Answered

likes are not displayed on songs imported from youtube

  • July 25, 2023
  • 3 replies
  • 47 views

when you click on like, information is displayed that the track is already in your favorites

cleared cache, reinstalled app

 

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    Best answer by Leonídia.Deezer

    Hi @Rostislav Panteleychuk, sorry to hear that you are having that experience.

    Regarding the problem you described, can you please confirm if your cell phone is in battery saving mode, if so, can you try change it and check if your problem is solved.
    The use of VPNs or Proxy connections can interfere with the performance of the app.
    Also, some antiviruses can also poorly the user experience.
    For a better understanding of the procedures to be adopted, access this article Problems with reproduction.

    .

    3 replies

    Leonídia.Deezer
    Community Manager
    Community Manager
    July 26, 2023

    Hi @Rostislav Panteleychuk, sorry to hear that you are having that experience.

    Regarding the problem you described, can you please confirm if your cell phone is in battery saving mode, if so, can you try change it and check if your problem is solved.
    The use of VPNs or Proxy connections can interfere with the performance of the app.
    Also, some antiviruses can also poorly the user experience.
    For a better understanding of the procedures to be adopted, access this article Problems with reproduction.

    .

    One Hit Wonder
    August 4, 2023

    ll of the above options are not suitable. The problem is only with tracks that were previously found as Favorites, but open in different places. If I put a like on a PC, then it is not displayed in the android application, and if I press it again, it says that this track has already been selected as a favorite. I will help you check. Give me a technical task, and what should I do. Problem between platforms and imports.

    One Hit Wonder
    August 5, 2023

    I find the logic. If put a like on the first device, then it is not displayed on the other device. And on the second device, the like cannot be removed, a message appears that the track has already been added to your favorite. Tested between phone, TV and PC.