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Android

Do you need help with Deezer on you Android device? Ask your questions here!

  • 617 Topics
  • 2,980 Replies

617 Topics

A
Lover
Anthony76Lover
asked in Android

Starts with subscribtion page

Everytime I start Deezer on my phone or tablet it starts with the subscription page.Is this normal? Deezer 7.0.3.43. Android 10 and 11. And I do have an Premium subscription.  

2
A
Lover
1 year ago
R
Runaway Baby
Rostislav PanteleychukRunaway Baby
asked in Android

likes are not displayed on songs imported from youtube

when you click on like, information is displayed that the track is already in your favoritescleared cache, reinstalled app 

3
R
Runaway Baby
8 months ago
D
Runaway Baby
dazza2136Runaway Baby
posted in Android

error message

Everytime I go to use my account its say currently in listing mode on another device and I can't use it I only use it on one device 

3
GropplerZorn
Deezer Legend
1 year ago
B0TEBASS
Tiny Dancer
B0TEBASSTiny Dancer
posted in Android

Lyrics wont load

Whenever i click onto a Deezer song and press the lyrics button, the lyrics won't load on any song (it shows that it has lyrics and i have my phone connected to wifi) i have Deezer HIFI

1
Noam Asulin
Deezer Legend
1 year ago
N
Runaway Baby
NotJefferyRunaway Baby
asked in Android

Android App Issue

Hi,The Android app is really slow. It takes a long time to load an album, song information, artist pages etc. Pressing the three dots while a song is playing to access the artist page or add to a playlist brings up a blank screen. This has been happening on and off for a few months. Is this a current issue with the app or is there something wrong on my end?

2
N
Runaway Baby
1 year ago
L
Tiny Dancer
LumartTiny Dancer
asked in Android

Android LG App

Hi My Deezer app on my LG tv stopped working. Keep saying that it is not supported anymore. I have been using the app for many years and now just stopped working. Any help please?

1
Yula
Moderator
1 year ago
D
Runaway Baby
DemiTee94Runaway Baby
asked in Android

App crashing and now no images?

I keep getting issues with my app crashing, was told to uninstall and reinstall which I have done but now the Deezer App won’t load any images? Just has black boxes where the images should be, and still crashes. Followed all the “battery care” tips as well. Using Samsung Galaxy S21 Ultra, Android 13 and the most up to date version of Deezer.

1
Nina Nebo
Deezer Legend
5 months ago
T
Runaway Baby
ThimoclesseRunaway Baby
asked in Android

Full screen player

The android app is pretty much as the IOS app. But the IOS one is more polish. There are some things that make it better, like the UI.One of these is the fact that the music player go on full screen on IOS but not on Android. The bottom and top part of it isn’t as the same color as the player.Look at the difference between the IOS and Android app :  I hope that the Deezer team will find a way to deal with this problemIOS :  Android : The full screen problem gives a feeling of an old app that hasn’t been update since a long time.Spotify finds a way to extend to the top of the screen (but not the bottom. Maybe because their player is scrollable) :  And the YT music app have found a way to go full screen   I hope that the Deezer team will find a way to deal with this. I know that’s a problem that have been reported years ago, but I hope that this time Deezer will listen. Also, I already told about this in the idea channel but nothing change.  Update : I noticed that the is some pages of t

2
Leonídia.Deezer
Community Manager
2 months ago
S
Runaway Baby
SucuSucuRunaway Baby
asked in Android

Deezer install on laptop

Can I install my deezer account app on my HP laptop?

2
A
1 year ago
N
Runaway Baby
NikkoollaaRunaway Baby
posted in Android

Can't login - offers only signup (android)

The interface in my Realme 7 pro asks if I want to login or signup but the word login isn't hyperlinked so when i enter the username - Deezer thinks I'm signing up. Updated the app and phone

5
N
Runaway Baby
1 year ago
Scxtt
Lover
ScxttLover
asked in Android

why doesn't the homescreen auto-refresh like other music streaming services?

It's rather annoying to constantly be pulling down on the homescreen to refresh the 'recently played' section, the 'mixes inspired by' section, the daily playlists and so forth. Can't the developers make it where the homescreen auto-refreshes on its own throughout the day like other services?

1
Yula
Moderator
1 year ago
M
Runaway Baby
MitchDeezRunaway Baby
asked in Android

Search show Favorites

Hi all,I have a very long list of favorite songs, which I would like to search in. However when I type a song in the search text box, the hits are not marked as favorites. This makes it hard to find them, because one has to first open favorites directly.It would be really nice to enhance standard search, to search favorites first and return them to the user.  Because most of the time i am looking for songs, I already listened too and just forgot their name or playlist. Best, Michael

3
Yula
Moderator
9 months ago
I
Tiny Dancer
ianglondonTiny Dancer
asked in Android

Galaxy z fold 5

Since getting a new Galaxy fold z 5. Deezer keeps crashing and closing.I've reinstalled the app but it keeps happening. is there a know issue for this device?  Regards,Ian 

1
Nina Nebo
Deezer Legend
4 months ago
N
Runaway Baby
NoBaRunaway Baby
posted in Android

Bug: Screen flashing black

Since the redesign, every time I navigate within the all all UI-Elements briefly “blink”/”flash” and become black.worst offender is the small mini player, which actually animates (!) itself to black and back to normal.this is very distracting, and irritating.

2
Leonídia.Deezer
Community Manager
4 months ago
M
Runaway Baby
Magdean.Van.Der.merweRunaway Baby
asked in Android

App is verry buggy

I have changed my download setting from High quality back to Standard but most of my music still downloads in High quality even after deleting them please what is the problem with this app??How do I fix this??I have to keep clearing my cache but not even this helps and I have soft resetted my phone already.

2
M
Runaway Baby
1 year ago
J
Runaway Baby
James RossRunaway Baby
asked in Android

stops after fast forwarding

When I'm listening via Bluetooth in the car, when I press fast forward, it stops playing altogether. Have to press play again on the phone, which I can't do cause I'm driving

1
Johnathan.Deezer
1 year ago
K
Runaway Baby
Kristof Van Den BroekRunaway Baby
asked in Android

deezer shutting down

Why does Deezer stop playing after 3 songs on my Samsung tablet?

2
K
Runaway Baby
5 months ago
K
Runaway Baby
Kaloian GRunaway Baby
posted in Android

change of email

hello, I want to change my email, but the current one entered is inactive and I can't receive the message with a code to change the email, can it be changed somehow

1
GropplerZorn
Deezer Legend
8 months ago
D
Runaway Baby
DJMarky1987Runaway Baby
asked in Android

FireTV App Missing & from Keyboard

Just like the title says the & is missing from the FireTV app keyboard meaning I cant log in you also cannot use the firetv app keyboard to overcome this. Just seems to have been missed at app dev stage.

2
D
Runaway Baby
1 year ago
A
Runaway Baby
Alexander PopikaRunaway Baby
asked in Android

Can't add artist to my favourites

On my Samsung Galaxy S21 Ultra I've found via search artist Morcheeba. And I wanted to add it to favourites but I couldn't. Android client shows error.  

2
A
Runaway Baby
1 year ago
É
Runaway Baby
énataRunaway Baby
posted in Android

lyric disappeared

2 days ago the lyric disappeared and I don't know why but help me please. I have a deezer family subscription so I don't want to pay for bugs. Thank you ! 

3
Yula
Moderator
1 year ago
A
Runaway Baby
astra1999Runaway Baby
asked in Android

connect to audioengine

Audioengine not support deezer on there app. How can i connect my phone with deezer to audioengine b-f1 streamer?

2
D
Tiny Dancer
9 months ago
K
Kizzy Doornaert
asked in Android

volume banner in app on android with bluetooth beats headphones

Hey When it listen to Deezer with my wireless headphones and bluetooth i can not change thé volume on Deezer. Just with thé buttons of my phone. There is no volume banner in thé app... How can i solve this. I have android system on Huawei mate light 10. Thanks for thé support!

1
FriskyProdigy
Deezer Legend
1 year ago
B
Tiny Dancer
BlazeRose4Tiny Dancer
asked in Android

chromecast lowers the list of songs in my favorites and other playlists

Hello, I have a problem when connecting to my ChromeCast with the Deezer app, when I do the app crashes and I see my favorites playlist go from 147 to 120 songsIs it a thing with my chromecast, the app or my phone???, my phone is a OnePlus 10 pro, completely up-to-date and the deezer app is also up-to-date 

2
Leonídia.Deezer
Community Manager
6 months ago
M
Runaway Baby
Michel LukassenRunaway Baby
asked in Android

stops playing

deezer stops playing half way i when i exit and restart i get the message that it can't load song. i have an s10+

2
Johnathan.Deezer
1 year ago
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