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Do you need help with Deezer on you Android device? Ask your questions here!

618 Topics
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618 Topics

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Petar RadosRunaway Baby

posted in Android

all my downloaded songs desapears

All my songs disappeared but still deezer uses 50GB of storage, and lately I have problems with loading songs

5 months ago

Takitaki099Tiny Dancer

asked in Android

unfollow all the artits

can i unfollow all the artist i followed before and delete all the playliste like with out unfollow 253 artists manually ?

8 months ago

JazzyjRunaway Baby

asked in Android

android automotive shuffle function missing

Hi, As a new subscriber to Deezer I am very happy so far with android automotive os app on my Renault megane etech, works really well, had used tidal before but fed up with buffering issues ended up going to Spotify, crap audio quality but reliable performance. I can tell the increase in audio quality now with Deezer and am very happy.Only 2 things are an issue, no shuffle function for playlist and after getting out and returning to car, playlist does not continue playing and I have to go into app and start playlist again.Any advice greatly received.

12 days ago

1NicoleTiny Dancer

asked in Android

BuckdlsRunaway Baby

posted in Android

playlist problem

After using tune my music my favorites playlist goes from 1713 to 215 and sometimes 500 after I try to download it. I'm using a LG xpression plus with a 64gb micro SD card. Is that normal. I transferred from YouTube music. I started using Deezer for the audio quality.

5 months ago

Liam aceTiny Dancer

asked in Android

Loading the application

Starting the app fails It keeps telling no network available or an error occurredWhat do I do ?

1 year ago

Shane BobeyRunaway Baby

asked in Android

Music loses sound sometimes on Bluetooth.

I'm using sennheiser momentum 4 Bluetooth headphones and every now and then the song will just become muted. I'm using an android phone. It will still play the song as the song still shows the minutes and time slider going up but I get no sound unless I play another song. I'm not sure why this happens. Does this happen to anyone else. Does anyone know of a fix? The way I've been resolving it so far is just to pick another song and then switch back to the previous song.

1 year ago

Luka KukecRunaway Baby

asked in Android

Dezzer stop playing with Flow and Mixes inspired by

Since couple of months Deezer stops playing Flow or Mixes after couple of songs played normally.You need to go back and forward to get it working, but after 2-3 songs it stops again. You get: “almost there only few seconds left ”...And than it is same with:Heos app I use in my office to stream Deezer Yamaha AV app I use at home Of course I cleared cache, re-installed and all that but that doesn`t help either.Been Deezer user for many years, but this is a “killer” bug that makes app unusable, sorry. If there is any actual advice to fix this it would be very welcome.

11 days ago

Andrea SümegiRunaway Baby

posted in Android

app

Hi on the past few weeks I found that the app keeps stoping playing What is happening?

10 months ago

AsmialTiny Dancer

posted in Android

Search tab Top result sometimes doesn't play

Sometimes when using search, the track labeled as top result doesn't play. I have already reinstalled the app and the bug keeps on happening sometimes so this means that it is a code issue of the app. I can't have a consistent way of replicating the error, but it sometimes happens when doing this:Play a Track Mix Search a song and tap on the top resultIf it helps, whenever the current song is paused and I click on the top result when that error happens, it resumes the song being paused instead of switching on the tapped song.It also sometimes does not allow to click on any track whatsoever.I will keep updating this thread if I find a consistent way of replicating this bug.I already found other issues related to the top result song, but none matches with my problem.

9 months ago

DrGigabyteRunaway Baby

posted in Android

Search problems

Many times search results are useless. For example I searched for "Shanty". This is the Jonathan Edward's number 1 hit.The search returns results for "Shanti" with an option to search for "Shanty" instead. Choosing to search for "Shanty" instead of "Shanti" then returns some tracks. Click on show all (tracks) and a long list of tracks is displayed, none of them titled "Shanty".Now, if this was an obscure song I might understand, but Shanty was #4 in billboard for 1972.Shanty is a direct hit for the title of the song, and the only direct hit. Why does the search engine think it knows better than the user?Deezer can only find the track if you include the artist name (and if you spell Jonathan correctly). Problems like this impune confidence in using the product.

1 year ago

jannehuituRunaway Baby

posted in Android

player shuts down

My deezer player (phone app) shuts down on it's on and there has been many problems after the latest update. Changing tracks takes very long and when connected with bluetooth to my car it doesn't show the tracks name...etc.

1 month ago

AdirandielRunaway Baby

asked in Android

Constant crash after latest update

I have and LG Moto G6 phone, running latest Android upfate. About 1 minute into play, the app will just stop. This happens again and again. Ive reinstalled twice, deleted cache and stored memory, turned off battery saver mode (which shouldn't be an issue in the first place) and the problems persists.It also seems to happen more often if I open other apps while Deezer is playing. Notifications from othe apps also triggers a deezer crash.The whole reason I have a Deezer subscription is because it used to be the most stable streaming app. Not anymore.

4 months ago

Hellbound1Tiny Dancer

asked in Android

Deezer app keeps sending me to the subscription page

Hi allSince last Sunday the Deezer app when launched keeps sending too the choose subscription page & I'm confused. I have a premium subscription which I pay through PayPal. I have tried deleting Deezer & reinstalled but without success. Can anyone help.Many Thanks

1 year ago

ThomasRehbeinRunaway Baby

asked in Android

Filter For Artist In Favorite Album

Hi All,since a couple of months I can’t search / filter about an artist in my list of favorite album. E.g. I have 30 bands and album in my list and just want to pick an album from “Metallica”, Deezer just shows me album titles incl. “Metallica” but not the band anymore. This was working great in the past but not anymore.I’m using Deezer Android app with Google Pixel 6Pro and latest Android and Deezer App version. Someone said it’s still ok with iOS but not sure.Any help on this one?Thanks,Thomas

1 year ago

Joe ARunaway Baby

asked in Android

Not showing on lockscreen

I have a Blackview BV6200 using Android 13. Deezer player not showing on lock screen even when in use. Have allowed all permissions, installed widget on home screen but still get no sign of Deezer to allow for playback, skip controls or song information.

1 month ago

awesomemacDeezer Legend

posted in Android

Artist page looking wrong

Hi,I was wondering if anyone also has this on their Android phone or tablet?If I go to the artists page (favorites) the page looks wrong. Some artists aren’t showing any picture and there is also something else.On iOS and on the browser also the same artists aren’t showing their picture.I already cleared the cache→ didn’t helpI already deleted and reinstalled Deezer→ didn’t helpI installed Deezer on a different device→ didn’t helpLast thing I’m going to try later this week is installing the beta.Android 13 with Deezer 8.0.1.32

4 months ago

Khrystyna Lipianina-HoncharenkTiny Dancer

posted in Android

мова окупанта

Що зробити, щоб я не сула російської мови.Адже цією мовою прийшли мене вбивати

1 year ago

CyoteTiny Dancer

asked in Android

Paul Hardcastle VII album

Does anyone know if the, Paul Hardcastle VII album is played in the FLAC format, I don't see where it reads: ACC/MP3/or Flac?

1 year ago

Kb333Tiny Dancer

asked in Android

new version 8.0.2.89 abruply plays music on my phone

Ever since downloading the new version, the app will frequently start playing music on my phone without being prompted to. Please help with a fix.

1 month ago

BassRunaway Baby

asked in Android

Hotspot

Hi, can you help. I have a phone in my car that I use on hotspot. Mainly just to play my music through the car speakers. My You tube music works fine but my Deezer will not initiate any playback. It just says hang on a few seconds nearly there. Advice appreciated regarding this. Thank you.

1 year ago

MirtmaLover

posted in Android

Playing iz jumping between devices

It begins one or two weeks ago. I start Deezer on desktop and (after some songs) it suddenly start to play on my mobile. Or when I stream Deezer to Google Home and it suddenly jumped to playback on mobile.

1 year ago

cactushiiTiny Dancer

asked in Android

Pitch of the song randomly changing

Hello, when i connect my Bluetooth earbuds and try to listen music, what happens is that the pitch and the speed of the song starts randomly changing, and this only happens on deezer app, and not when listening to anything else. Also only happens with any Bluetooth earbuds, and not with non wireless ones, but again, they do work for other apps. Do you have any suggestions or maybe solution? Thanks!

1 year ago

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