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Do you need help with Deezer on you Android device? Ask your questions here!

652 Topics
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sg987321654

asked in Android

FahnjimTiny Dancer

asked in Android

How to stop auto play on Deezer - when last track ends

HiI simply want to stop deezer automatically playing new/random music when my track/album ends.Not interested in recommendations, I just want to control what I to listen to (at all times), not what some AI thinks I want.This is easy in spotify, but I can't find this simple setting in Deezer. Trial started todayThis is a deal breaker, I like the app so far. Android - Samsung S9 - deezer up to date

2 months ago

William.RijnbeekRunaway Baby

asked in Android

niet mogelijk om pagina te laden

van de ene dag op de andere kan ik niet meer in de app op mijn mobiele telefoon: “niet mogelijk om pagina te laden”. Op de pc lukt het wel. Hoe kan ik dit oplossen zonder al mijn gedownloade muziek te verliezen? En als ik de app van mijn telefoon verwijder, heb ik de muziek dan nog wel op de pc?

2 years ago

Dominic3000Runaway Baby

asked in Android

Download Music not loading in offline mode

So for a while now I've been have a problem with deezer and the offline modeThey advertise that you can download and listen to your music offline provided that you're a paid subscriber. So my question is why cant i listen to my downloaded music offline even my favorite list shows me an error when im in offline mode and I'm a paid subscriber can someone please give me an answer Because at this point I feel like deezer is a rip off coz you pay every month download your music with your data then still have to use your data to stream music even after it's been downloaded which is not okay its like paying a double subscription or even more

3 months ago

Sanjeev DasRunaway Baby

asked in Android

Why does Chromecast not work?

I am trying to cast to my Chromecast on Nvidia Shield. It starts up and then stops with a message that someone else must be listening. There is no one else. Why doesn't casting work?

111

2 years ago

BudaTiny Dancer

asked in Android

Remove vibration when switching song

Hey i was wondering if there is an option to disable vibration when switching songs on galaxy s10 plus ?

2 years ago

TrevorGRunaway Baby

asked in Android

unable to load page

On trying to open the Deezer app on my Android phone, I get the message " Unable to download page. Account payment is still being paid. Help please ?

1 year ago

John GRunaway Baby

asked in Android

Deezer App won't work with Samsung Smart Hub

Hi there, I have a Samsung Smart UHD LED TV UA75JU6400. I downloaded the Deezer app through Samsung Smart Hub and it comes up with "Deezer server is not responding. Please try again later. Press exit to exit the application" I downloaded it yesterday and tried again today but no dice. Internet connection is working fine. It doesn't even go to a login page. This is the first image that comes up when I click on the Deezer app. Is there anything additional that I should be doing? Would appreciate some help. Many thanks John[img]https://uploads-eu-west-1.insided.com/deezer-en/attachment/7c1b259c-83c0-4f01-8bc6-a8ebf6a08dc3.jpg[/img]

2 years ago

John.Nowak

asked in Android

Deezer player widget disappeared (android)?

Hi, widget on android phone worked fine till I connected with android TV to stream some music. Together with that widget just disappeared from phone screen. I've tried to add it aganin but now I see only 2 available widgets: Playlists and Flow. Where is player widget?? Lock screen widget works fine. Thanks. Edit: I reset my phone and widget was back. I added it to phone screen, started streaming to TV and widget disappeared in the same moment. Any idea?

10 months ago

EvelineDeezerUserRunaway Baby

asked in Android

Login samsung smart tv with link not working

So i have Deeze premium. I have a samsums smart TV. I installed the Deezer app on my phone to and am logged in. Music plays just fine. So i open Deezer app on my tv. It tells me to go to deezer.com/link This just sends me to the android app store. The store sees i already have the app installed. I tried rebooting tv and mobile. Still wont let me enter any link code. Just opens the app store again…..

2 years ago

nrvncntcmpsTiny Dancer

asked in Android

Require API auth to login again

I was in the middle of adding songs to my playlist when I automatically logged out of Deezer. I tried logging back in and it is saying "Require API auth". I already tried re-installing the app and it still does the same thing. Please help.

1 year ago

clearblueskiesRunaway Baby

asked in Android

songs aren't auto downloading

Hello, When I add a song to my playlist or favourites, they do not automatically download despite auto download being switched on. Either I have to turn auto download off, removing al of my download tracks and turn it back on to download the recently added tracks, or, switch my phone into flight mode and restart it into flight mode, for when I turn the WiFi back on the tracks added then download. But I just don't understand why songs do not download automatically, despite the download being on.

1 year ago

Adrian.Fox-KirkLover

asked in Android

app starts a new playlist in shuffle tracks mode

Hey Deezer, how do I set the Android app so that it doesn't default to shuffle tracks when I start a playlist? When I create a playlist, I do so in the order in which I want to hear the songs, it seems that the app starts a new paylist in shuffle tracks mode, an I would like the mode to be play in order.

1 year ago

Desert FamilyRunaway Baby

asked in Android

Song skipping like a scratched cd

I am using a Moto z2 play Android phone. In the last 6 months I've started to notice my songs are skipping like a scratched cd and have been producing this popping noise. It started out on just one or two songs but not is like every 5th song. And it is always the same songs. I have I downloaded the playlists that seem to be affected and have uninstalled the Deezer app, restarted my phone and then reinstalled Deezer. It fixes it for a few weeks and then its back.

1 month ago

William HankinsTiny Dancer

asked in Android

Unable to Load Page - Android 7.0.30.59

I am unable to connect to Deezer's service from the Android app this morning. I have internet connectivity. I am using the Android device that I use for Deezer to type this issue out. I could not find a submit ticket option, so I am posting here. I tried clearing the app cache for the Deezer app without success as well as rebooting my device twice. Once before clearing my app cache and after clearing the app cache. It looks to me like there is an issue with Deezer's service in relation to connectivity from the Android app. As I indicated above. I can access all of my other internet connected services via apps and I'm using the internet to connect to this website from my Android device. Please offer assistance. If your service is down, I would appreciate a discount for the time I was not able to use your services. Thank you for your time.

1 year ago

Felix WagnerRunaway Baby

asked in Android

Deezer playback stops randomly when connected via Bluetooth

Deezer playback stops randomly within songs or audio books when either connected via Bluetooth to a car or headphones. It does not happen on the direct playback via phone speakers (never).Sometimes it automatically returns after a while also when not unlocking the phone.It seems to continue playing after you unlock the phone and return to the app.Also the controls on the lock screen and on the car or headphone seem not to help (pausing or jump to the next song)It seems to be buggy for a few weeks now and I assume it came with an deezer update. I am using a Samsung s20+. Hope you can help me getting back deezer to the quality level I was used to. Thanks. Felix

1 year ago

DracoriusRunaway Baby

asked in Android

Getting very low bitrate version of songs

Since earlier this week, I have been getting terrible audio quality on about half of my music through the Deezer app for android. The songs sound muffled, with shrill and messy highs. Basically like a 64kbps MP3 file... I have tried with both wired and bluetooth headphones, they both give the same terrible quality. I have compared the track on Deezer with the same track on Youtube, where the track on Youtube sounds miles better, so it is not my phone’s audio output in general. The issue is consistently occurring with a number of songs or albums. But when listening to those songs via the web player or on my wife’s Deezer account, they sound fine. I have tried reinstalling the Deezer app and I have tried wiping the Deezer storage using the ‘clear all’ button under App Settings → Disk usage without effect. I have also tried rebooting my phone to no avail. Songs where I have the issue are for example: at least the first 4 songs of ‘House of Gold & Bones pt 2‘ by Stone Sour the e

1 year ago

Colin SalazarLover

posted in Android

Am I paying for FLAC quality on Android if there is no HiFi bit perfect available?

It came to my attention recently that Deezer doesn't have the bit perfect FLAC files available for the Android OS. An audiophile on YouTube who is quite respected and known in the digital music production and reproduction community did a cameo on another channel about audio file formats from all the streaming services available currently. He said something that caught my attention and that was that while Deezer does in fact stream bit perfect FLAC files on desktop, it currently isn't supported on or by Android devices yet which made me ask myself, am I paying for music I can't even appreciate on my Android devices because Deezer is r raking in the revenue from mobile device owners who are paying for Premium tier subscriptions which are only bit perfect at 16/44.1 at the highest available quality but only on desktop or high end DAP? I hope this is not the case, but when I listen to Qobuz (which is FINALLY available on Canada as of a couple weeks ago!!) There is an audible and noticable

1 year ago

nhamilt98Runaway Baby

asked in Android

Deezer stops working properly after Android update.

After latest Android update Deezer stopped working with a rotating cicrle on the track to be played. Only way to get it to work is to uninstall and reinstall. then it works until you stop using it, then when you try to play something later it will not work. Anyone else having this problem. Phone is Samsung A10.

7 months ago

Leila.Runaway Baby

posted in Android

Deezer Labs: your feedback on playback speed for podcasts!

Hey Android users,A new feature has been recently added to Deezer Labs on our Android app: variable playback speed for podcasts! We’d like to hear from you to make sure we get closer and closer to what YOU want How do you like this new feature? What’s your favorite speed? Do you prefer it to be on the player or in a menu? Would you like your setting to be saved (always on until you switch it off)? Tell everything to our Deezer Labs mad scientists, they’ll be reading!

1 year ago

José ViscaTiny Dancer

asked in Android

Equalizer not working

Equalizer not working on Xiaomi note 5 pro, but works fine with Spotify

28 days ago

SabieRunaway Baby

asked in Android

Favourite playlist no longer playing in recently added order

HiI have enjoyed Deezer for over 5 years and since recent updates, my favourite playlist seems to have a bug. Whenever i want songs to play in recently added order, it plays in default order instead. I have tried deleting app and re installing, i have tried logging in and out. I have tried logging onto my desktop and it is the same there too.How can this issue be fixed? I am not happy with my playlist as a result, so annoying :(

2 years ago

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