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One Hit Wonder
December 29, 2022
Answered

Favourite artists keep getting removed.

  • December 29, 2022
  • 1 reply
  • 32 views

For some reason i keep finding artists i have favourited have been removed from my favourites list without me doing so. Any ideas?

thanks

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    Best answer by Johnathan.Deezer

    Hey @Andrew Barton ! 

    That’s strange, it shouldn’t happen. 🤔

    Please check this link to confirm you added on the correct way and also try do do the steps on this article  which can solve the issue as well. 🙂

    If the problem still happening after that, please contact our Customer Care team, they can help you via email or on webchat from 9-17 GMT. 😉

    Take care.

    1 reply

    Johnathan.Deezer
    Ultimate Superstar
    Ultimate Superstar
    January 3, 2023

    Hey @Andrew Barton ! 

    That’s strange, it shouldn’t happen. 🤔

    Please check this link to confirm you added on the correct way and also try do do the steps on this article  which can solve the issue as well. 🙂

    If the problem still happening after that, please contact our Customer Care team, they can help you via email or on webchat from 9-17 GMT. 😉

    Take care.

    JohnathanF