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deezer doesnt work


Hello, 

 

My spotify stopped working and having going through forums could not fix it. I found deezer as an alternative. I just downloaded the app, signed up to premium and downloaded an album. It also doesn't work. Just says 'loading any second now.it does this when I'm connected to wifi and when I'm not, it allowed me to download an album. Just not play it. 

 

Iv heard loads of things in other forums, re download, Uninstall, switch off, clear cache. None of these work. 

 

Any help? 

 

Cheers 

Best answer by Yula

Hello @Bradchessum

From which device are you having this problem?

Which version of the app are you using? 

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8 replies

Yula
Moderator
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  • 3225 replies
  • Answer
  • July 10, 2022

Hello @Bradchessum

From which device are you having this problem?

Which version of the app are you using? 


  • Author
  • Runaway Baby
  • 3 replies
  • July 10, 2022

7.0.7.54 on a Samsung Galaxy A10e


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  • Lover
  • 48 replies
  • July 11, 2022

Downloading doesn't work, okay, but is it possible to stream music or a podcast?


  • Author
  • Runaway Baby
  • 3 replies
  • July 11, 2022

No, same thing happens


Yula
Moderator
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  • 3225 replies
  • July 12, 2022

Hey there @Anthony76, can you update the app? 

You have an older version, also what version of Android do you have on your phone… 

 


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  • Lover
  • 48 replies
  • July 12, 2022

Hi @Yula I'm not having a problem. On my side everyting works 😀

 

It's @Bradchessum who had a problem.


Yula
Moderator
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  • Moderator
  • 3225 replies
  • July 14, 2022

Omg sorry!!! HAhaha


  • Author
  • Runaway Baby
  • 3 replies
  • July 16, 2022

Android system 11. My phone did an update June 28 which is when the problems started happening I think.  

I just downloaded deezer so I had the up to date version. However iv noticed if I uninstall deezer then install, a song will stream. If I leave it a few hours nothing plays again, I can uninstall then install and it'll work again. Repeat.