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Cannot loop a single track on Android


When using the Loop 1 feature on Android the song will loop once and then turn the loop off, proceeding to the next song in the queue after the first song has played twice. The app is up to date and I have been able to reliably recreate this on a Pixel 4a and Pixel 7 phone. I suspect that it detects the initial loop as a song change, which automatically turns off the single song looping.


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15 replies

@Leonídia.Deezer  Yes, just like you say.
But it seemed that if I do not press anything, then nothing should change.
In my case, I could not understand why for two years I had a repeat reset XD
@zikes Seems to be facing the same problem.

In any case, thanks a lot for your reply.

When using the Loop 1 feature on Android the song will loop once and then turn the loop off, proceeding to the next song in the queue after the first song has played twice. The app is up to date and I have been able to reliably recreate this on a Pixel 4a and Pixel 7 phone. I suspect that it detects the pinterest downloader initial loop as a song change, which automatically turns off the single song looping.

An issue with the Loop 1 feature on your Android music app, where the song loops only once and then turns off the loop, proceeding to the next song in the queue. Given that you've reproduced this problem on both a Pixel 4a and Pixel 7 phone, it's possible that there could be a bug in the app's loop functionality. One potential explanation for the behavior you're observing is that the app might be interpreting the looped playback as a song change, leading to the loop turning off after a single iteration. 

@Leonídia.Deezer @zikes  God, I think I understand why this happens. Just tears in my eyes. Because I've been with this problem for two years now and it's terrible. When you want to listen to one song while sleeping for example.
It looks like it's a sync issue.
This happens if at least one tab on the PC is open at the same time as the phone, and I almost always have it open. Just checked, the bug is easy to reproduce.
I hope for a fix
If you need any additional information I will check the topic.

P.S - Love this app <3
You can rewind the track to the end several times to reproduce the bug.
When a track is played exactly on a PC, this happens less often, on Android every time.
There are no problems with internet speed(because of what there could be problems with sync).

I've come across a peculiar situation while using the Loop 1 feature on the Android dmvfoam app. It appears that when I enable Loop 1 for a song, it plays the song once and then turns off the loop feature. Consequently, it proceeds to the next song in the queue after the first song has played twice. I have made sure that my app is up to date, and I've successfully replicated this behavior on both my Pixel 4a and Pixel 7 phones.

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Hi @RaulJase I just checked on my Android device and I can’t replicate the same issue.

The song I selected to play in continuously loop, stayed there playing more than 5 times.

Please follow these steps: 

  1. Restart the app (kill the app and remove it from the notification bar)
  2. Try another network (4G or Wifi)
  3. Restart your phone
  4. Delete all the cache & data from the app (Data and storage, and then “Clear all”), then restart the app
  5. Un-install the app and re-install the app

If that doesn’t work, please try to record a video with the issue visible, thanks

When I activate the "Loop 1" feature for a specific track, it only loops the song once, and then the loop feature turns off automatically. This issue persists even when I'm using the most up-to-date version of the app. I've tried this on both a Samsung Galaxy S21 and a Google Pixel 6, and the problem is consistent across both devices. It feels like the app mistakenly detects the initial loop rockstar font as a song change, causing the loop to deactivate after just one repetition. 

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Hello @Twinkle could you record a video of the step by step you do. I am confused by “ if at least one tab on the PC is open at the same time as the phone”

@zikes was mentioning the issue on Android, but you @Twinkle mention PC and Phone.

Maybe I am missing something here, but I can’t reproduce the issue, Thanks


@Leonídia.Deezer  Checked it out again on two Android devices. Meizu M5s and Remi Note 11. The bug works the same way.
I thought maybe this is due to the fact that Meizu has an old android, but no.
The video shows that at the end of the track, the state of the repeat button changes by itself, if the Deezer tab is open on the PC.
At the time of the video 1:20 I closed it on the PC and the bug is gone.
App updated, latest version.
 

 

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Hello @Twinkle thanks for sharing these details and video.

So if I am only using the app, the behavior you mention of the repeat one track deselect by himself, doesn’t happen.

But if I have the browser open on the same account I am using on the phone, the Repeat on track option get’s deactivated. 

This is due to the function “sync” between accounts and not an bug.

If you try just to use Deezer on your phone do you have the same behavior ?

Nevertheless I will share with the team your feedback, and maybe this can be consider to be different in the future.

I've been using a productivity app on my smartphone to help me stay organized and manage my webcric tasks efficiently. However, I've noticed that whenever I mark a task as completed, it doesn't get updated properly, and the app still shows it as pending. This inconsistency has been causing confusion and making it difficult for me to track my progress accurately. I suspect that there might be a bug in the app's synchronization process or a glitch that prevents the task status from being properly updated. Has anyone else experienced a similar issue with this app or any suggestions on how I can resolve this problem? 

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Hi @jorgjosue, Deezer app is not a productivity app it's a platform for streaming music.
Can you confirm if by any chance your post was a mistake.
If not, please give me more details of your situation and what kind of clarifications you would like to obtain.

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Hello @zikes, I have just tested it on an Android phone and it seems to work. 

What version of the app do you have? 

Please follow these steps: 

  1. Restart the app (kill the app and remove it from the notification bar)
  2. Try another network (4G or Wifi)
  3. Restart your phone
  4. Delete all the cache & data from the app (Data and storage, and then “Clear all”), then restart the app
  5. Un-install the app and re-install the app

@Yula App version is 7.0.29.67

  1. Did not fix
  2. Did not fix
  3. Did not fix
  4. Did not fix
  5. Did not fix

I have attached a screen recording of the incident. At 00:03 you can see me enable Loop 1 on the playing song. I then let the song play to completion and it loops once, then disables the Loop 1 itself at 04:21.

Userlevel 7
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I can’t open you file @zikes, would you mind opening a ticket and sending it via mail here: 

https://support.deezer.com/hc/en-gb/requests/new

When using the Loop 1 feature on Android the song will loop once and then turn the loop off, proceeding to the next song in the queue after the first song has played twice. The app is up to date and I have been able to reliably recreate this on a Pixel 4a and Pixel 7 phone feedback. I suspect that it detects the initial loop as a song change, which automatically turns off the single song looping.

 

Launch the app that you use to play music on your Android device. Examples include Google Play Music, Spotify, or VLC Media Player. Choose the specific track that you want to loop. Locate it in your music library or playlist and ensure it is selected or currently playing.  Look for the playback controls within the music player app. These controls typically include options such as play, pause, skip, and shuffle. Check if your music player app has a loop feature, which allows you to repeat the current track. The loop feature may be represented by an icon with two arrows forming a loop, or it may be accessible through the app's settings or options menu.