Answered

[BUG][Mobil app] Back to the first song of the flow when unlock my phone

  • 19 September 2022
  • 1 reply
  • 25 views

Mobil app bug easy to reproduce and very frustrating.

1. Start the flow

2. Lock you phone on the deezer app (song A)

3. *few songs later…

4. Unlock your phone while your are listening song D

-> your flow automatically restart from the song A

Only work around I found is to never lock my phone on the deezer app...

Thanks to fix it. 

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Best answer by Yula 25 September 2022, 16:01

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1 reply

Userlevel 7
Badge +10

Hey there @KataKoeur

Could you please follow these steps? 

  1. Restart the app (kill the app and remove it from the notification bar)
  2. Try another network (4G or Wifi)
  3. Restart your phone
  4. Delete all the cache & data from the app (Data and storage, and then “Clear all”), then restart the app
  5. Un-install the app and re-install the app

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