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Noam Asulin
Superuser
Bezi since 2017
Jul 19, 2023 6:24 AM UTC

Album page refreshes when navigating back to it

Hi 

For a while now , in multiple versions the albums page refreshes automatically . I’ll demonstrate it by the following scenario : 

 

  1. Go to the albums section under favorites tab 
  2. scroll down to select an album to play . 
  3. Enter that album page 
  4. Go back to the albums page

Result : Albums section is refreshed and goes back to the beginning 

It doesn’t save the latest location . 

That is really annoying , 

Deezer version - Beta - 7.1.0.36 

Android version -11

It happens for about 6 months now , even more .

 

Thx . 

 

 

16 replies

Roadie
Mar 6, 2024 8:45 AM UTC

Hey I up this because it is also really annoying for me (702) albums and scrolling all the way to the back all the time is painful.

It seems to me it wasn’t like this before the UI update. Can someone do something about it ?

Rising Star
Mar 6, 2024 8:11 PM UTC

Sound the same as this issue https://en.deezercommunity.com/android-47/playlists-keep-refreshing-jump-to-top-song-77089

Still nothing meaningful from Deezer on this issue, now wondering why I pay £180 a year for such a poorly performing app 🤔

Rising Star
Mar 7, 2024 10:31 AM UTC

Hey I up this because it is also really annoying for me (702) albums and scrolling all the way to the back all the time is painful.

It seems to me it wasn’t like this before the UI update. Can someone do something about it ?

Hi Guilhem,

This issue was happening before the UI update for me. I don't use the albums section, but the 'favourite song' section has the same issue once you go open another app and return to deezer, you are returned to the top of the list.

Ferg has linked our thread below.

Neil

Leonídia.Deezer
Community Manager
Community Manager
Mar 28, 2024 12:02 PM UTC

Hello @ferg8 @Neilo1991 @Guilhem Pacha has I already posted in the other topic, we have a new incident open because we have identify that when users reach out a certain volume of favourite albums (over 500 albums) is where the issue starts to happen.

But unfortunately, I don’t have for know any estimate date when this will be improved. Apologies for the experience of having to scroll down until the point you were before.

Rising Star
Mar 29, 2024 3:27 PM UTC

@Leonídia.Deezer 

Thank you for the reply, at present I have 64 albums favourited, and 4700 songs in 'favourite songs' so it might be another issue other than the >500 albums bug.

Is there a possibility of getting a feature to allow us to convert our 'favourite tracks' list to a playlist as the issue doesn't happen in any of my playlists, only in 'favourite tracks'.

Thank you,

Neil

Leonídia.Deezer
Community Manager
Community Manager
Apr 3, 2024 12:30 PM UTC

Hi @Neilo1991 thanks for the suggestion.

At this point playlist can only hold 2000 tracks, so in our case,  with almost 5k of favourite tracks, you would have to select manually up to 2000 tracks and send them to a playlist.

Maybe in the future we will extend this limitation of 2000 tracks per playlist, but we don’t have any plans for now.