I can't listen offline because it says that my device is connected to 0 devices and I'm the only one connected on that account. I have an Android phone. What solution is there?
Page 1 / 1
Hi
What about online music ?
Start by navigating to www.deezer.com and go to your profile image .
Choose Account settings > My connected devices
Check which devices are listed there . If you see any unrecognizable devices click on Unlink this device
You can also unlink all the devices , even if one of them is yours . Then you can try to login from your android phone again and see if you can listen to music .
As a security measure I would also suggesting to reset your password by going to https://www.deezer.com/password/reset
Well same for me I cant listen to offline, and it says cant use 0 devices connected, I checked for any devices on my settings but there were none. PLEASE HELP ME
You can’t access any of your downloads while offline?
Thanks
I can't listen offline because it says that my device is connected to 0 devices and I'm the only one connected on that account view here. I have an Android phone. What solution is there?
If you're experiencing issues with Spotify saying your device is connected to 0 devices and you're unable to listen offline, here are some steps you can take to troubleshoot and resolve the issue on your Android phone:
1. Check Spotify Offline Mode
- Ensure Offline Mode is Disabled: Open the Spotify app on your Android phone.
- Go to Settings: Tap on your profile icon at the top right, then tap on "Settings".
- Check Offline Mode: Make sure that "Offline mode" is toggled off. When Offline mode is on, Spotify disables all network access and you can only listen to downloaded music.
Er...what is Spotify? 
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.