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Jaime.Deezer
Community Manager
Community Manager
October 22, 2020
F.A.Q.

How to contact Deezer Support

  • October 22, 2020
  • 54 replies
  • 45262 views
How to contact Deezer Support

 Couldn’t find a solution to your problem in our Deezer community? You can still contact Deezer Customer Care:
 

WEBFORM 📝

Our webform is available at all times, drop us a message and we'll get back to you as soon as we can!

 

WEBCHAT 💬

Web chat is usually available Monday - Friday (from 09:30 - 17:00 GMT) and Saturday - Sunday (from 11:00 - 17:00 GMT).
But there are times we're unable to guarantee support this way - temporarily. You can speak to one of our support representatives via Webchat through our help center

 

FACEBOOK 💻

Find us on our Facebook page or search Deezer Help on your Facebook.

 

TWITTER 📱

We’re available @DeezerHelp during the week, between the hours of 09.00 and 17.00 GMT

54 replies

Roadie
May 20, 2025

My name is Annette Lampkin and my music is gone.

Roadie
August 24, 2025

MS1002 

what to do?
Alfredo.Deezer
Community Manager
Community Manager
August 25, 2025

MS1002 

what to do?

Hey ​@kara1234567890987654321kara 

If you wish to contact the Support team, you can do it on this link 😎

Roadie
December 12, 2025

I contacted the support twice because my desktop app lags. Got the same AI answer both times.