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Jaime.Deezer
Community Manager
Community Manager
Oct 22, 2020 4:42 PM UTC
F.A.Q.

How to contact Deezer Support

How to contact Deezer Support

 Couldn’t find a solution to your problem in our Deezer community? You can still contact Deezer Customer Care:
 

WEBFORM 📝

Our webform is available at all times, drop us a message and we'll get back to you as soon as we can!

 

WEBCHAT 💬

Web chat is usually available Monday - Friday (from 09:30 - 17:00 GMT) and Saturday - Sunday (from 11:00 - 17:00 GMT).
But there are times we're unable to guarantee support this way - temporarily. You can speak to one of our support representatives via Webchat through our help center

 

FACEBOOK 💻

Find us on our Facebook page or search Deezer Help on your Facebook.

 

TWITTER 📱

We’re available @DeezerHelp during the week, between the hours of 09.00 and 17.00 GMT

54 replies

Roadie
May 20, 2025 9:43 PM UTC

My name is Annette Lampkin and my music is gone.

Roadie
Aug 24, 2025 10:46 AM UTC

MS1002 

what to do?
Alfredo.Deezer
Community Manager
Community Manager
Aug 25, 2025 11:53 AM UTC

MS1002 

what to do?

Hey ​@kara1234567890987654321kara 

If you wish to contact the Support team, you can do it on this link 😎

Roadie
Dec 12, 2025 8:18 PM UTC

I contacted the support twice because my desktop app lags. Got the same AI answer both times.