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Answered

WHY this keeps popping up when I already have a Premium??


I've been a Premium user for years, this has never happened before and now all of a sudden this keeps popping up every damn time I open the app on my phone. Why?? 

Best answer by Yula

Hello everyone! 

I am so sorry to hear this, did you used to have a subscription linked to your phone provider? 

Can you please contact our support here

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  • Lover
  • 48 replies
  • May 10, 2022

Same here! 


Aleksandra.Ragbrit
Runaway Baby

Hi i have the same problem!!! Its so annoying 😕

I also cant listen to my playlists. The songs as shown in the list are not following as it is shown. Cant understand what's the problem!!!!

PLEASE I NEED HELPPPPP

 


Yula
Moderator
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  • Moderator
  • 3225 replies
  • Answer
  • May 11, 2022

Hello everyone! 

I am so sorry to hear this, did you used to have a subscription linked to your phone provider? 

Can you please contact our support here


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