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Rising Star
December 27, 2017

track not available yet.

  • December 27, 2017
  • 32 replies
  • 2095 views
Is anyone else having trouble uploading there own mp3's on the desktop version of Deezer. I was able to do it last night and now it uploads but its in fate font and has the date next to it and says "this track is not available yet". Is this because there are in the Beta stage of getting this corrected?

I would recommend them to have a way to upload albums too.

Let me know if there is a fix to this (updated my flash player with little luck).

Thanks

32 replies

Roadie
May 1, 2023

I am also having this issue. Some songs work fine after I run them through a converter and set the constant bit rate to 50, but others do not. This is a confusing problem as I have not found a fix for the track not being available yet. All of these songs are from the same playlist and channel of an album that is not available on Deezer. It does not make sense that some songs from this album work fine but others do not, even when applying the same process. Please find a fix for this.

Yula
Deezer Staff
Deezer Staff
May 4, 2023

Hello @Tet4nus we are having a technical issue at the moment, but we are working on it! 

(She/her) add your pronouns to your signature!
Guitar Hero
September 6, 2023

I simply cannot understand 

why I can’t upload my mp3s to my Deezer desktop  

Any new ideas out there?

 

 

Leonídia.Deezer
Community Manager
Community Manager
September 12, 2023

Hi @jimallendallas, thank you for your message.
Could you please confirm if you followed all the steps below to upload your mp3 files:

-Go to Favorites and click on "My MP3s."

Tip: If you can't find "My MP3s," click on the "More" tab.

-Select "SELECT MP3s TO UPLOAD."
-Choose the MP3 files from your computer.

For more information on this topic, I recommend accessing this article. Upload-MP3s-To-Your-Deezer-Account
Let us know if you encountered any issues during this process.


 

Guitar Hero
September 12, 2023

 

I have made multiple attempts to do exactly as you stated with no success. I selected the MP3s and when I clicked on the tab absolutely nothing happened. I have restarted my computer and that didn’t help either. 
I don’t see a more tab anywhere. The article about uploading MP3s to my Deezer account doesn’t give me anything helpful.  Something that should be simple is absolutely not. 

Leonídia.Deezer
Community Manager
Community Manager
September 18, 2023

Hi @jimallendallas sorry to hear that your MP3 didn’t not been uploaded yet.

Could you try these steps on Chrome browser:

  • Log in on your Deezer account at www.deezer.com
  • Go to Favourites, My Mp3s and upload one audio file Mp3 (preference with 320 Kbps bit rate quality)
  • Refresh the browser

Let me know if that worked.

In case it doesn’t work, can you share that audio file here.

Guitar Hero
September 18, 2023

Again no luck. Not even with one file. I have tried everything technical with every browser and it just doesn’t work. Other users are experiencing problems as well. I can only conclude that Deezer has no fix for this and has no interest in providing one.

Leonídia.Deezer
Community Manager
Community Manager
September 20, 2023

Hi @jimallendallas  sorry to hear that your MP3 didn’t not been uploaded yet.

Could you try these steps on Chrome browser:

  • Log in on your Deezer account at www.deezer.com
  • Go to Favourites, My Mp3s and upload one audio file Mp3 (preference with 320 Kbps bit rate quality)
  • Refresh the browser

Let me know if that worked.

In case it doesn’t work, can you share that audio file here.

Guitar Hero
February 16, 2025

7 YEARS later and this still isn’t fixed.

It’s true that anything uploaded after 5PM isn’t processed until the next day. Not sure why this limitation exists, but for a service that costs more than Spotify it feels a little cheap.

Google Play Music (RIP) had the same ability to upload your own MP3s and did it better in every single way. And this was 13 years ago.

It just feels like a kick in the face to have to buy tracks that are available on Spotify because they AREN’T available on Deezer, and then upload them and wait until the next day to enjoy them.

 

FirstToLeaveMusic
Roadie
Roadie
August 4, 2025

Hello all, can you make sure you are following all the steps in this article? 

https://support.deezer.com/hc/en-gb/articles/115004221605-Upload-MP3s-To-Your-Deezer-Account

 

If the problem continues can you send me some screenshots here so I can report it? 

I found something related to the bug. If you upload anytime after 5PM on your local time, the tracks aren’t available until the next day. 

I know this is a deprecated post, but I am currently having this issue with MY OWN music. Music that I have made myself and felt like uploading to Deezer to listen to with other tracks in my playlists. It doesn’t seem to be a time issue, and since this post was created so long ago and the problem still persists, it makes me wonder if the Deezer team even cares about this problem. I have tried everything mentioned in this post from, changing timezones, changing the time, changing the date, uploading before 5PM local time, changing the bitrate, etc. Nothing seemed to work. If anyone has insight on this, let me know. I switched from Spotify over to Deezer because spotify is literal cancer at this point. Makes me think that Deezer is following suit with Spotify. Tidle is just.. Bland and unappealing to me. Might just have to create my own service just use that instead.

Well, I make Music 🤷