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Question

The same song plays during snippets of songs.

  • August 30, 2026
  • 1 reply
  • 4 views

I’ve tried fixing this issue but have yet to figure it out. Every time I click on a song to hear the 30 second snippet of it the same song plays for all of the songs I try to listen to. It’s so annoying because the song isn’t even good. Anyways I need help figuring it out.😔

1 reply

Jaime.Deezer
Community Manager
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  • Community Manager
  • August 31, 2026

Hi ​@SiennaB. have you tried to clear the app Cache?
On Mobile: Go to Settings (gear icon) ➔ Data & Storage ➔ Select Clear All / Clear Cache.
On Desktop App / Browser: Log out, clear your internet browser's cookies and cache, and restart.