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Michael
Hitmaker
Michael
Hitmaker
November 8, 2017
Answered

Scrobble Last.fm from Deezer not working

  • November 8, 2017
  • 493 replies
  • 39850 views
Hi @Lucelia.Mascarenhas,

It is possible to link your Deezer account to your Scrobble Last FM account from a computer/laptop using this link:

https://www.deezer.com/account/share

You should see the Scrobble as the option on the right.
    Best answer by bluezzbastardzz

    As far as I remember, Deezer’s internal scrobbling option wasn’t working correctly around that time and was simply lagging several hours with submitting the scrobbles to your Last.fm account, so probably it was coincidence that it started working for you again after reinstalling. This lagging occurs from time to time, and the only thing you can do in this case is wait.

    493 replies

    Show previous replies
    Guitar Hero
    eames
    Guitar Hero
    August 1, 2018
    My last.fm account is tied to the account deezer, but recently the tracks began to scrobble in a few hours, the listening time does not match, the songs go one by one with an interval of about a minute (with a duration of 3-4-5-6-7 tracks minutes). The problem is present in both the mobile application and the desktop.

    Deezer was not updated (The latest available version is used everywhere). Please, fix it!
    A similar theme in the support of last.fm: https://getsatisfaction.com/lastfm/topics/problems-with-scrobbling-deezer-mobile-app-desktop-app
    The other day, the deezer application has been updated, but the problem has remained (on the screenshot, one track from the album scrolled 26 times, although all the tracks played one at a time, and this one is no exception).
    When will the problem be solved? Alternative ways of scrobbling for ios (online listening) I do not know.






    Guitar Hero
    Mechin
    Guitar Hero
    August 1, 2018
    According to my observations, multiplication often occurs with the last track listened and closing the application, so I think it's not the site. I hope it will be useful.
    Anja
    Deezer Staff
    Anja
    Deezer Staff
    August 3, 2018
    Thanks for the details guys, we're happy to pass this on to the team. We'll let you know, should there be any updates 🙂
      Roadie
      Outi
      Roadie
      August 4, 2018
      I have this problem too. I use Deezer on Android and iOS on desktop. Some songs get scrobbled 20 or so times with playtimes every minute, some not at all. Problem started in the middle of July.
      Guitar Hero
      jbermellon
      Guitar Hero
      August 4, 2018
      I confirm that it is also happening on the web app. Yesterday I was listening to one of my playlists and then it happened, 10 scrobbles of the same song. It is affecting mobile app, desktop apps and web site.
      Guitar Hero
      marcos.vieira3
      Guitar Hero
      August 5, 2018
      Additional details from my experience: the issue has been worsening in the last couple months, both on the Android app and the web player (I'm using Firefox on Linux). It seems to happen mainly when the Internet connection gets unstable, so maybe it's a good idea to this into account.


      My profile: https://www.last.fm/pt/user/mrvieira
        Anja
        Deezer Staff
        Anja
        Deezer Staff
        August 8, 2018
        Additional details from my experience: the issue has been worsening in the last couple months, both on the Android app and the web player (I'm using Firefox on Linux). It seems to happen mainly when the Internet connection gets unstable, so maybe it's a good idea to this into account.


        My profile: https://www.last.fm/pt/user/mrvieira


        I've passed this on to the team already. I'll let you know once I have news 🙂
          Roadie
          Derek Gonzales
          Roadie
          August 11, 2018
          I've been having the same problem lately: The scrobbles only appear on my Last.FM profile a few hours after having actually listened to the songs, and sometimes they even appear in the wrong order.

          While the "Web Scrobbler" Chrome extension does work, it frequently doesn't recognize the correct album titles or even artist names. That can be corrected manually while the song is being played, but sometimes it's not convenient to stop whatever I'm doing while listening to music to check whether or not the tags are correct.

          This has been going on for over two weeks. It'd be much appreciated if the issue was resolved.

          I also reproduced this message on the Last.FM forum, so that both sides pay attention to the problem.

          Thanks
          maten
          Roadie
          maten
          Roadie
          August 11, 2018
          ...same problem, tracks scrobbling multiple times and needs to be deleted from last.fm manually.... please fix this!
          Anja
          Deezer Staff
          Anja
          Deezer Staff
          August 13, 2018
          Having issues with the desktop app as well, it's scrobbling tracks with a huge delay (more than an hour) and even does things randomly: skipped track has been scrobbled, a track has been scrobbled 6 (!) times even though I've listened to it once (see https://pasteboard.co/HuUwiRq.png) :(

          Thanks for the report 🙂 I'll pass this on to the team too 🙂
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