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Scrobble Last.fm from Deezer not working

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Rafael.
Userlevel 7
Badge +7
Hi, I marked this as unsolved. The previous solved comment was about another subject last year. As I commented, and sorry for repeat myself, we dont have a partnership with Last FM, but our devs are in touch with them to get this solved. At the moment there is nothing that I can do from here right now. I will keep updating everyone as soon as I have any more news. Sorry about that!
B
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don't work again(
Y
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Hi...! the scrobbler does not work for me since October 5th and I use the application only from Windows 10. I think there is a problem either in Deezer or Last Fm. It is strange...I rebooted the scroobling connection and it is not working yet...I hope they solve it son T_T. I like Deezer's interface and I said goodbye to Spotify on the computer months ago. Hopefully it will fix the scroobling

pdt// I do not have good English...sorry! 😳
V_Shaft
Rank
Userlevel 3
@V_Shaft except none of them seem to work with iOS devices.

Ah, OK, that's another story. I don't use any iOS devices, so I wouldn't know. Those on Android seem to be working fine.
stepal
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Userlevel 2
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During the last two days, scrobbling finally works for me using the Windows desktop app on a Win7pc.
I hope it won't break again.
L
Rank
Userlevel 4
Badge +1
While it has not stopped scrobbling for me, there are major delays (up to a couple of days, seemingly).

Bandcamp scrobbling works fine, so I am assuming it is down to Deezer, rather than last.fm.

Could you give us a status report? When can we expect a fix for this?
W
Rank
Userlevel 2
o wow, thanks Plailleur! I wait for another two weeks and if the problem isn't solved, I'll use this site 😃
Rudi
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Userlevel 7
Badge +7
@ashfrr

I believe this is intended behaviour. @bluezzbastardzz could you confirm?
Rudi
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Userlevel 7
Badge +7
Hi there @Luka.Urbac

Do you mean when listening to your downloaded songs or when you put the app on offline mode?
S
Rank
Userlevel 3
Svo, you can use a 3rd party scrobbler for phone scrobbling. There are several of them, and they all seem to have better scrobbling implementation than Deezer natively had.
does it work on ios?
W
Rank
Userlevel 2
yesterday evening songs started to appear on Last.fm. although today no songs have appeared, perhaps something is happening...
Rudi
Rank
Userlevel 7
Badge +7
Hey @Luka.Urbac @Scruff.McKenzie @jimmypepper @emanuel_cps

Sorry about that, guys. Could you give me a bit more detail so that I can report it to our devs? What's your OS/Device and app version? Is the problem not being able to scrobble at all? Any error message?
R
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I try log via browser.. That not working, not connecting! Phone (Android) no option connect Last.fm!!!

WHY THAT PLATFORM NOW NOT WORKING WITH LAST.FM????

Rafael.
Userlevel 7
Badge +7
yesterday evening songs started to appear on Last.fm. although today no songs have appeared, perhaps something is happening...

we have reported, hopefully they are now working on it! 😉
L
Rank
Hi @Lucelia.Mascarenhas,

It is possible to link your Deezer account to your Scrobble Last FM account from a computer/laptop using this link:

https://www.deezer.com/account/share

You should see the Scrobble as the option on the right.


I have my accounts on Lastfm and Deezer linked, but songs that i have listened on Deezer isn't showing on Lastfm.
Y
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It’s not scrobbling on iOS even with the last.fm account linked
bluezzbastardzz
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Userlevel 7
Badge +8
It’s not scrobbling on iOS even with the last.fm account linked

Did you check that in the web player settings?

https://www.deezer.com/account/share

Perhaps you are using an external browser extension as well which will scrobble the web player only, but not the other apps.
ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, available on Deezer)
Rudi
Rank
Userlevel 7
Badge +7

Sad news @Joinemm but thanks for letting us know - it's important to pass the info to our developers and decision-makers here at Deezer :v_tone2:

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