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Scrobble Last.fm from Deezer not working

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S
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Userlevel 3
I'm waiting. Not working yet
D
Hello. When the scrobbling issue will be solved?
G
Rank
Deezer doesn't seem to care much about their users. That's pretty sad.
bluezzbastardzz
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Userlevel 7
Badge +8

As far as I remember, Deezer’s internal scrobbling option wasn’t working correctly around that time and was simply lagging several hours with submitting the scrobbles to your Last.fm account, so probably it was coincidence that it started working for you again after reinstalling. This lagging occurs from time to time, and the only thing you can do in this case is wait.

ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, available on Deezer)
R
Rank
Userlevel 1
Yesterday I started seeing scrobbles from the previous day with long pause between them. Subscription cancelled, today it's expired. Still waitng the problem to be solved.
S
Rank
Userlevel 3
Scrobbling with the new layout of the Deezer web player and the Last.fm web scrobbler browser extension works again with its new version 2.7.0:

https://github.com/web-scrobbler/web-scrobbler/issues/1756#issuecomment-435615476

Meanwhile the Deezer development has confirmed that there is a problem with their internal scrobbling option, so there might be a solution soon for it as well:

https://getsatisfaction.com/lastfm/topics/deezer-down?topic-reply-list
an example is that people care about their customers and solved the problem very quickly, although it is a free product
L
Rank
Userlevel 4
Badge +1
Some scrobbles have appeared 7 days later. Can we get a status update other than that the issue has been referred to the devs?
L
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Userlevel 4
Badge +1
Thanks for coming back to us. A lot of scrobbles have appeared today with the same issue of multiple scrobbles (i.e. two songs being scrobbled for 20-30 times each).
R
Rank

Ok.. Now it working, that needs disabling Adguard..

Next question, what is best scrobbler Android 8 platform? Thanks! :grinning:

B
Rank

Just checking in on this as well. Any update?

bluezzbastardzz
Rank
Userlevel 7
Badge +8

To use the internal Deezer scrobbling on Android or iOS you have to enable it in the Sharing Preferences of the web player, there is no separate setting in the Deezer mobile or desktop apps for scrobbling. See the official Deezer FAQ on Last.fm’s support forum:

https://support.last.fm/t/deezer-scrobbling/177

You can only scrobble from Deezer from the moment you connect both accounts, so your earlier scrobbles are probably lost. You could check the Favorites section of the Deezer web player how far the internal Deezer listening history goes back (probably not more than your last 40 songs) and manually scrobble these songs with online scrobbling tools like Universal or Open Scrobbler, but Deezer does not provide a method to access your complete listening history which could be imported with other tools like the Last.fm Scrubbler for Windows.

 

Long story short: to scrobble Deezer with Android devices you can either use the internal option or Android scrobbling apps like the official one from Last.fm, Pano Scrobbler, Scroball etc.

ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, available on Deezer)
A
Rank

Hi,

Scrobbling is not working on the Windows desktop application again. Deezer version 4.34.10. I have connected, disconnected, and reconnected a few times attempting to get this to work. Is anyone else experiencing this issue?

 

Thanks

goonie
Rank
Broken again...is this going to become a recurring issue? It's been already fixed few weeks ago.. 😞
DanRow
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Userlevel 2
Badge

Today I faced the problem of scrobbling one track (Frank Ocean - Pink + White). For some reason, this particular track does not produce scrobbling, and other tracks are scrobbling.

N
Rank
Userlevel 2
Would you mind setting up a non regression test on that point ?
This way we will not have to threaten you to unsuscribe or getting mad with you not responding ?
H
Userlevel 7
Badge +6

Hey guys, Deezer doesn’t send my data correctly to Last.fm!

I’m listening to (Remix) version of a track but, Deezer scrobbles the original one.

Anyone experiencing the same issue?

You can use Last.fm scrobblers on phone and Chrome to correct that.

Listening this Transformers (2011 Remix) · S3RL

Deezer scrobbler will post S3RL - Transformers.

Using the other option it will scrobble S3RL - Transformers (2011 Remix).

Many thanks :)

Q
Rank
Userlevel 1
Also on IOS the problem seems to have been fixed. Scrobbling works without delay on iPhone.

Thanks for the quick fix.
Rudi
Rank
Userlevel 7
Badge +7

Hey @Tom63 

Thanks for reporting it, our teams are looking into this - stay tuned :thumbsup_tone2:

bluezzbastardzz
Rank
Userlevel 7
Badge +8

@lisp

By the way, you can also manually scrobble missing songs to your Last.fm profile either online with the Universal Scrobbler and Open Scrobbler or the free Windows desktop app Last.fm Scrubbler. So if you already have the songs in a list, you should be able to simply copy & paste them.

ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, available on Deezer)
L
Rank
@bluezzbastardzz Manual scrobbling is bad way for hundreds of songs =)

@Ana. Thanks for answer. I will wait for information.
K
Rank
Having issues with the desktop app as well, it's scrobbling tracks with a huge delay (more than an hour) and even does things randomly: skipped track has been scrobbled, a track has been scrobbled 6 (!) times even though I've listened to it once (see https://pasteboard.co/HuUwiRq.png) 😞
M
Rank

Hi,

I can’t connect my deezer account to last.fm. I allow the acces, but It doesn’t work.

Anyone have the same problem?

L
Rank
Userlevel 4
Badge +1

Yes, currently it is broken. See my reply in this Last.fm support forum thread.

Thanks, most of it seems to be back now.

Flo.Deezer
Rank
Userlevel 7
Badge +1
Hi there, I could see our developers are working on this. We are kindly asking for some patience on this, we will update you once we have more info 😉
E
Rank
Userlevel 1

Just want to report I have all the same issues as others in this thread. Using Deezer on the web mostly, Chrome on a Mac.

  1. Scrobbles taking a long time to appear at all (hour+ delay)
  2. Sometimes the same track that was listened to once being scrobbled 10+ times in a row inaccurately.
Hi there, thanks for the message. These are known issues that the devs are aware of. We will keep passing the feedback on to LAst FM too. Sorry thats has been taking so long to get fixed!

And when can we expect this feature to be fixed?
Your devs have started working on this fix at least 10 days ago (according to the posts in this topic) so I hope the fix will be deployed soon because these scrobbling issues are pretty frustrating (at least for me, a scrobbling junkie). 😞

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