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Answered

removing deleted albums from favourites

  • December 7, 2024
  • 3 replies
  • 30 views

I've been going through my favourite albums and trying to get rid of some, but when I click on one that no longer show on artists pages it just shows and error page even when I click on the three dots. Is there anyway I can remove them?

Best answer by Nina Nebo

 

Hi ​@heleni23 !

 

Maybe you need turning your phone off and on again or logging out and logging back in to your account because this can help solve the majority of connection problems. It may be that you need to reset your Wi Fi .

 

or contact Deezer support / Chat

https://support.deezer.com/hc/en-gb/requests/new

 

 

 

 

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3 replies

awesomemac
Deezer Legend
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  • Deezer Legend
  • 1608 replies
  • December 8, 2024

Can you show us any screenshots or examples?


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  • Runaway Baby
  • 1 reply
  • December 8, 2024

This has appeared every time 

 


Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 5008 replies
  • Answer
  • December 8, 2024

 

Hi ​@heleni23 !

 

Maybe you need turning your phone off and on again or logging out and logging back in to your account because this can help solve the majority of connection problems. It may be that you need to reset your Wi Fi .

 

or contact Deezer support / Chat

https://support.deezer.com/hc/en-gb/requests/new

 

 

 

 


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