One Hit Wonder

Answered

removing deleted albums from favourites

Forum|Forum|1 year ago
December 7, 2024
6 replies
127 views

I've been going through my favourite albums and trying to get rid of some, but when I click on one that no longer show on artists pages it just shows and error page even when I click on the three dots. Is there anyway I can remove them?

Best answer by Nina Nebo

Hi @heleni23 !

Maybe you need turning your phone off and on again or logging out and logging back in to your account because this can help solve the majority of connection problems. It may be that you need to reset your Wi Fi .

or contact Deezer support / Chat

https://support.deezer.com/hc/en-gb/requests/new

awesomemac

Superuser

Can you show us any screenshots or examples?

H

heleni23Author

One Hit Wonder

This has appeared every time

Nina NeboAnswer

Superuser

Hi @heleni23 !

Maybe you need turning your phone off and on again or logging out and logging back in to your account because this can help solve the majority of connection problems. It may be that you need to reset your Wi Fi .

or contact Deezer support / Chat

https://support.deezer.com/hc/en-gb/requests/new

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜

R

Raphael Nachtegaele

Roadie

I have the exact same problem with multiple albums. Refreshing, logging out and in or deleting and reinstalling the app won't change anything, I changed my phone not so long ago and the problem is still here. Deezer just didn't think of a solution. Since the page doesn't exist, you can't suppress it from your favorites.

T

Thomas.LE.DU

Roadie

I have the exact same problem, and nothing to do. Deezer please help !

Thanks.

sonicsphere

Hitmaker

I have run into this problem in the past too, i think it is possible to delete them in the webplayer or desktop app, if you click on the three dots on the album cover there should be an option to delete the album from your favourites

Mike Love Not War

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