Problem with account

  • 24 May 2023
  • 1 reply

Hi, it looks like someone has connected an app (a chromecast) to my device and the waiting list only shows their songs. I’ve tried changing email and password and it’s still happening and disconnected the device several times.

Besides, none of my devices appear in the device list, even though the apps are working correctly.

Thanks in advance.


Best answer by Yula 25 May 2023, 18:01

View original

1 reply

Userlevel 7
Badge +10

Hello @lochness if you already have changed the password and the problem continues, 

please contact our Costumer Care team here:

They can help you out and completely disconnect that device!