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One Hit Wonder
tiagovbb
One Hit Wonder
July 15, 2022
Answered

please, help me, i can't login / NÃO CONSIGO LOGAR

  • July 15, 2022
  • 2 replies
  • 102 views

Toda vez que tento usar o Deezer no celular, ele não permite que eu faça login nem com número de celular nem como e-mail. TODA VEZ.

Acabo de alterar minha senha e mesmo assim NÃO CONSIGO ACESSAR. Os pagamentos estão em dia.

 

 

 

    Best answer by

    Hey @tiagovbb 

    At this time the issue is mainly on mobile IOS/Android.

    User having error message saying “you are not connected to internet”.

    User have been unlogged and not able to log-in.

    Website is working better but some pages may not respond correctly sometimes. Deezer is still investigating and trying to fix it.

    2 replies

    Anonymous
    Answer
    July 15, 2022

    Hey @tiagovbb 

    At this time the issue is mainly on mobile IOS/Android.

    User having error message saying “you are not connected to internet”.

    User have been unlogged and not able to log-in.

    Website is working better but some pages may not respond correctly sometimes. Deezer is still investigating and trying to fix it.

    Jaime.Deezer
    Community Manager
    Jaime.Deezer
    Community Manager
    July 15, 2022

    @tiagovbb O nosso serviço voltou a funcionar normalmente, mas estamos monitorando a situação.
    Por favor, não hesite em entrar em contato se você encontrar problemas recorrentes.
    Obrigado pela sua paciência e compreensão.

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