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please, help me, i can't login / NÃO CONSIGO LOGAR

  • July 15, 2022
  • 2 replies
  • 94 views
T
One Hit Wonder

Toda vez que tento usar o Deezer no celular, ele não permite que eu faça login nem com número de celular nem como e-mail. TODA VEZ.

Acabo de alterar minha senha e mesmo assim NÃO CONSIGO ACESSAR. Os pagamentos estão em dia.

 

 

 

Best answer by Anonymous

Hey @tiagovbb 

At this time the issue is mainly on mobile IOS/Android.

User having error message saying “you are not connected to internet”.

User have been unlogged and not able to log-in.

Website is working better but some pages may not respond correctly sometimes. Deezer is still investigating and trying to fix it.

R

2 replies

A
  • Anonymous
  • Answer
  • July 15, 2022

Hey @tiagovbb 

At this time the issue is mainly on mobile IOS/Android.

User having error message saying “you are not connected to internet”.

User have been unlogged and not able to log-in.

Website is working better but some pages may not respond correctly sometimes. Deezer is still investigating and trying to fix it.

Jaime.Deezer
Community Manager
Forum|alt.badge.img+7
  • Jaime.Deezer
  • Community Manager
  • July 15, 2022

@tiagovbb O nosso serviço voltou a funcionar normalmente, mas estamos monitorando a situação.
Por favor, não hesite em entrar em contato se você encontrar problemas recorrentes.
Obrigado pela sua paciência e compreensão.

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