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New episodes of daily podcast not uploaded

  • 21 March 2024
  • 5 replies
  • 24 views

I found a great daily podcast (Coffee House Shots) but as of over a week no new episodes have been added to Deezer, and I know other apps like Spotify have the latest episodes.

Will this issue be fixed? Am considering leaving Deezer if not!! 

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Best answer by Jaime. 27 March 2024, 17:49

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Userlevel 7
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Hi @HelenaCBDL could you please share the URL on Deezer for the podcast you mentioned in order to check in our system?
Thanks 

Hi Jaime, hopefully the below link works: 

I've found a podcast for you... Coffee House Shots 💬 Listen now on #Deezer

https://deezer.page.link/KFHbS7y9q9zuffgv9


I’ve seen today that some new episodes have been updated all at once not the last three days… defeats the object of a daily podcast if you’re always behind! 

Thanks,

Helena

 

Userlevel 7
Badge +7

Hi @HelenaCBDL I have updated the podcast in our system with all new episodes.
If further episodes don’t update in time, please let me know.
Thanks  

Hi Jaime, thanks for your help!

Unfortunately it doesn’t look like the new episodes are loading, the latest one I can see on Deezer is from 27th March which means there are at least three missing… at the moment the trend seems to be that the podcast is updated once a week but as I mentioned before, that defeats the purpose of a daily podcast :(  

Userlevel 7
Badge +7

Thanks for letting me know.
I have reported the issue to the podcast team and I’ll get back to you as soon as I hear back from them.
Apologies for the inconvenience.

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