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One Hit Wonder
Brii-xo Xo-Diane
One Hit Wonder
October 3, 2023
Answered

my songs disappeared?

  • October 3, 2023
  • 2 replies
  • 63 views

For some reason, about 2000 of my songs just disappeared. What happened? Like where is the rest of my music? I just listened to it last.night and it was very close to 3000 songs and now there's only 500 left?

    Best answer by Leonídia.Deezer

    Hi @Brii-xo Xo-Diane, I'm sorry to hear that you're experiencing this issue.

    I've checked your Deezer account, and I can see that you have 2974 favorite tracks.
     


    The reason you may be unable to access your favorites could be due to the possibility of having more than one Deezer account.
    To access your Deezer Premium with your  2974 favorite tracks, use your email ( br**** @ gmail.com ) and your pass word.
    Let me know if you need any further help.😀

    2 replies

    Nina Nebo
    Superuser
    Nina Nebo
    Superuser
    October 3, 2023

    Hi @Brii-xo Xo-Diane 

    maybe link below can help you 

     

     

    Where Has My Music Gone?

    https://support.deezer.com/hc/en-gb/articles/115003846785-Where-Has-My-Music-Gone-

    💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
    Leonídia.Deezer
    Community Manager
    Leonídia.DeezerAnswer
    Community Manager
    October 4, 2023

    Hi @Brii-xo Xo-Diane, I'm sorry to hear that you're experiencing this issue.

    I've checked your Deezer account, and I can see that you have 2974 favorite tracks.
     


    The reason you may be unable to access your favorites could be due to the possibility of having more than one Deezer account.
    To access your Deezer Premium with your  2974 favorite tracks, use your email ( br**** @ gmail.com ) and your pass word.
    Let me know if you need any further help.😀

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